Publication of Accommodation Prices on My Aged Care

Page last updated: 04 August 2014

This Information was distributed on 17 March 2014.

From 19 May 2014, residential aged care providers must publish the maximum accommodation prices they intend to charge for new residents entering care on or after 1 July 2014.

Dear Provider,

From 19 May 2014, residential aged care providers must publish the maximum accommodation prices they intend to charge for new residents entering care on or after 1 July 2014. This includes the price for each type or category of room in a service as well as the key features for each type of room.

This information must be available on the Australian Government’s My Aged Care website and also on your website and in any other materials you give to prospective residents and their families.

Publishing accommodation prices and details helps foster greater transparency and supports consumers to make informed choices about their care. People will be able to compare prices between different types of rooms and services, and understand what features are included in the price. It is also an opportunity for you to promote your aged care services and what it offers.

This is a legislative requirement under the Fees and Payments Principles 2014, which are available at www.comlaw.gov.au

What do you need to do?

We have engaged Healthdirect Australia to collect your accommodation prices and information. Healthdirect will contact you soon to confirm your contact details, and provide you with an electronic form to complete and return by the end of April 2014.

Healthdirect will provide this information to us, and we will publish it on the My Aged Care website from 19 May 2014.

More information

Information about the data collection process and publication requirements is attached. For more information about aged care reform, go to www.dss.gov.au/our-responsibilities/ageing-and-aged-care.

We look forward to continuing to work with you throughout the implementation of the aged care reforms.

Yours sincerely

Rachel Balmanno
Acting Group Manager
Ageing and Aged Care
Department of Social Services
17 March 2014

Publication of Accommodation Prices on My Aged Care