Basic Subsidy Amount (Aged Care Funding Instrument)

Page last updated: 23 November 2018

The basic subsidy is based on the appraised care needs of a resident by applying the Aged Care Funding Instrument (ACFI). The ACFI consists of questions about assessed care needs, some of which are supported by specified assessment tools and two diagnostic sections. The ACFI consists of 12 questions which are rated by the aged care home on a scale of A, B, C, or D then used to determine an individual’s ‘ACFI rating’.

The ACFI has three funding categories or domains: Activities of Daily Living (ADL), Behaviour (BEH) and Complex Health Care (CHC). Funding in each of these domains is provided at four levels, namely high, medium, low or nil. The subsidy paid for a resident is made up of the sum of the amounts payable for the three care domains (ADL + BEH + CHC).

The ACFI was designed to link to the requirements under Schedule 1 – Care and services for residential care services and Schedule 2 – Accreditation Standards of the Quality of Care Principles 2014. The ACFI questions are selective “indicators” only, and the level of funding provided is intended to allow for the delivery of all of the legislated care and services. 

ACFI resources

To assist approved providers complete assessments for the ACFI the following resources are available:

Other resources:

ACFI Reviews and Reconsiderations

The ACFI Review Program was established to ensure that ACFI appraisals are conducted correctly.  All reviews take into account the aged care service’s appraisal using the ACFI User Guide that was in force at the time of the original appraisal.  ACFI reviews are undertaken by authorised officers from the Department.

Streamlined functionality to support ACFI Reviews and Reconsiderations is available in the My Aged Care provider portal.

Frequently Asked Questions (FAQs) 

Changes to ACFI

Information on recent changes to ACFI funding and operational arrangements can be found on the links below:

ACFI monitoring

The department routinely monitors ACFI expenditure and publishes quarterly and monthly reports on spending trends. 

Access historical and current ACFI Monitoring Reports on the department's website

Residential aged care funding reform

Work is underway to investigate alternative approaches to determining residential care funding that delivers more stable funding arrangements and the Government is engaging with the sector for the development of this longer term reform.

Further information on residential aged care funding reform can be found on the department's website.

Care recipient ACFI classification interdependencies

High level and low level residential care was repealed on 1 July 2014.  However, a residential care service may still come across rules and programs where a care recipient’s ACFI classification will act as a proxy distinction for higher and lower care needs. 

Section 7(6)(a) of the Quality of Care Principles 2014 sets out which classifications equate to a care recipient having higher care needs (note: this is also the definition of high level residential care set out in the Aged Care (Transitional Provisions) Principles 2014).

A care recipient whose classification level includes any of the following:

  1. high ADL domain category
  2. high CHC domain category
  3. high behaviour domain category
  4. a medium domain category in at least 2 domains.

Aged care services need to be mindful that:

  • A care recipient’s ACFI classification will impact upon whether additional fees may be charged for the provision of care and services specified under Schedule 1, Part 3 of the Quality of Care Principles 2014.
  • Outer regional and remote aged care services may benefit from an additional 15 points in the viability supplement calculator if they cater for more than 50 per cent of care recipients with lower level care needs. 
  • The Department of Veterans’ Affairs also relies on the definition above to determine whether eligible veteran care recipients in residential care may access allied health services or the Rehabilitation Appliances Program.  Typically these programs are restricted to care recipients with lower level care needs.

Grandparenting of Resident Classification Scale (RCS) subsidies

Residents initially classified using the RCS have been progressively appraised using the ACFI from 20 March 2008. Grandparenting arrangements ensure that an aged care service continues to receive at least the same subsidy for these residents as was paid under the RCS.

Once the ACFI appraisal has been submitted for existing residents previously classified using the RCS, the Department of Human Services will compare the calculated subsidy under the ACFI model with the existing RCS subsidy. If the subsidy under the ACFI model is $15 or more above the RCS amount, the ACFI subsidy amount will be payable. If not, the existing RCS amount will continue to be paid.

ACFI contacts

  • ACFI payments (Medicare Australia): 1800 195 206
  • ACFI online claiming and eBusiness (Medicare Australia): 1800 700 199
  • ACFI provider portal, My Aged Care Provider and Assessor Helpline: 1800 836 799
  • ACFI program enquiries email:
  • ACFI reconsideration enquiries: