The Veterans’ Supplement in Home Care

Page last updated: 06 November 2015

The Veterans’ Supplement in home care, introduced on 1 August 2013, provides additional funding for veterans with a mental health condition accepted by the Department of Veterans’ Affairs (DVA) as related to their service. The Veterans’ Supplement provides an extra 10 per cent funding on top of the basic subsidy amount for the relevant Home Care Package level for eligible care recipients. 

Multi-Purpose Services and the National Aboriginal and Torres Strait Islander Flexible Aged Care Programme receive an equivalent amount of the Dementia and Cognition Supplement and Veterans’ Supplement as a component of their grant payments. Transition care services also receive an equivalent amount of dementia and Veterans’ Supplement on a component of their funding arrangements. 

For information on the Veterans’ Supplement in residential care please view the Veterans’ Supplement in Residential Care webpage.

Eligibility criteria

Eligibility for the Veterans’ Supplement in home care is determined by DVA. A veteran who has a mental health condition which DVA has determined is related to their service and who is receiving a Home Care Package will be eligible for the Veterans’ Supplement. Care recipients are not required to undergo any further assessment to establish eligibility for the supplement.

If a veteran is eligible for both the Veterans’ Supplement and the Dementia and Cognition Supplement in home care, the approved provider will only receive the Veterans’ Supplement.

Payment for Eligible Veterans

Approved providers do not need to submit a claim for the Veterans’ Supplement in home care. DVA and the Department of Human Services (DHS), which is responsible for payment of the supplements, will match information to determine eligibility. Once a veteran or their legal representative has provided consent for information about their eligibility to be given to their approved provider and DHS, payment will be automatic, from the date of entry into care, or the date the consumer became eligible for the supplement, whichever is later. 

An approved provider will be advised they are receiving the Veterans’ Supplement for a care recipient of home care on the payment advice they receive from DHS. This advice will not include any information about the veteran’s service related mental health condition due to privacy considerations. It is nevertheless expected, that as part of their obligations under the Aged Care Act 1997 Approved Providers will determine care recipient care needs through appropriate assessment and care planning.

From 1 July 2015 all Home Care Packages must be delivered on a Consumer Directed Care (CDC) basis. Under CDC the Veterans’ Supplement is included in the individualised budget for eligible care recipients.

The current rates of Veterans’ Supplement paid to eligible home care services can be found on the Subsidies and Supplements webpage.

Contacts

For information and queries about payments, providers can contact DHS on 1800 195 206.

For enquiries regarding the Veterans' Supplement in home care, please email subsidiesandsupplements@dss.gov.au

More information     

Information about the Veterans’ Supplement can be found at the DVA factsheet finder (Veterans Supplement Home Care - factsheet ID number #HSV 136).

For information about aged care services, older people, their families and carers can access My Aged Care at www.myagedcare.gov.au or ring 1800 200 422.