Information for Aged Care Providers Newsletter

Page last updated: 21 June 2019

The department regularly produces the Information for Aged Care Providers newsletter. It provides advice on key issues for aged care providers, and assists stakeholders to understand the changes to aged care.

If you have any enquiries, need clarification, or would like to request specific topics to be included in this newsletter, contact us at: aacei@health.gov.au.

Subscribe to our mailing list to receive these regular email updates.

Current issue

Issue #2019/7 – 21 June 2019

  • New My Aged Care website launching soon
  • New approved provider application forms from 1 July 2019
  • Charter of Aged Care Rights online resources available
  • Recent Aged Care Quality Reform Webinars now available
  • Streamlined Consumer Assessment for Aged Care – discussion paper report now available
  • Reminder: 1 July 2019 mandatory home care pricing requirements
  • Returning unspent Home Care Package funds
  • Macular Disease Foundation Australia digital training tools

Past issues

Issue #2019/6 – 24 May 2019

  • New Charter of Aged Care Rights
  • Reablement-focussed Assessment Trial Commences
  • Participate in the 2019 Aged Care National Antimicrobial Prescribing Survey (AC NAPS)
  • Macular Disease Foundation Australia digital training tools
  • Aged Care Pricing Commissioner – 2019 online updates

Issue #2019/5 – 29 March 2019

  • Resources to support Care Leaver in aged care
  • Tip sheets for palliative aged care
  • Proposed New Residential Care Funding Model
  • Macular Disease Foundation Australia digital training tools
  • New legislative requirements for home care providers – Pricing Information

Issue #2019/4 – 15 March 2019 

  •  Reminder - call for submissions: Managing Prudential Risk in Residential Aged Care
  • Update – publishing home care pricing information on My Aged Care
  • Recent changes to home care

 

     

    Issue #2019/3 – 1 March 2019

    • Reminder - call for submissions: Managing Prudential Risk in Residential Aged Care
    • Update – publishing home care pricing information on My Aged Care
    • Recent changes to home care

    Issue #2019/2 – 15 February 2019

    • Aged Care Diversity Framework – action plans launched
    • End of Life Law for Clinicians training program now available
    • My Aged Care consumer resources
    • NATSIFAC Program – 2018-2019 Residential Expansion Round grant open
    • Call for submissions: Managing Prudential Risk in Residential Aged Care

    Issue #2019/1 – 1 February 2019

    • New My Aged Care website and enhanced service finder project
    • Reminder: Consultation on streamlined consumer assessment for aged care closing soon
    • Reminder: Have your say on the Homelessness Action Plan
    • Online continence pocket guide for the aged care workforce
    • Recognising the need for end of life directions for aged care

    Issue #2018/23 – 21 December 2018

    • Operational hours over the holiday period
    • Consultation – streamlined consumer assessment for aged care
    • Check for valid ACAT approval
    • 2017-18 Report on the Operation of the Aged Care Act 1997 now available
    • Home care and the Australian Consumer Law
    • Specialist Dementia Care Program roll out

    Issue #2018/22 – 7 December 2018 

    • New Aged Care Quality Standards
    • New Aged Care Quality and Safety Commission
    • Free online pain course for health professionals
    • Home care packages and the NDIS

    Issue #2018/21 – 23 November 2018 

    • Aged Care Workforce Strategy released
    • Aged Services Industry Reference Committee announced
    • Have your say – dementia services survey – closing soon
    • Reminder: Mandatory publication of home care pricing information by 30 November 2018
    • ACFI Complex Health Care – Pain management (12.3 and 12.4)

    Issue #2018/20 – 9 November 2018 

    • Ministerial launch of OPAN’s training videos and framework – 15 November
    • Webinar: updates on My Aged Care operations and Aged Care Quality Standards – recording now available
    • New requirements for home care information for the service finder
    • GST and home care

    Issue #2018/19 – 26 October 2018 

    • Macular Disease Foundation Australia digital training tools
    • NATSIFAC Program – 2018-19 Home Care Expansion Grants round now open

    Issue #2018/18 – 12 October 2018

    • My Health Record supporting better health outcomes for older Australians
    • Reminder: Aged Care Regional, Rural and Remote Infrastructure Grants closing soon
    • Changes to the ‘means not disclosed’ process

    Issue #2018/17 – 28 September 2018

    • Webinar: Updates on My Aged Care operations and Aged Care Quality Standards – 8 October 2018
    • Quality Indicator Program: data submission closes 30 September
    • Quality Indicator Program: opportunity to join

    Issue #2018/16 – 14 September 2018

    • Aged Care Regional, Rural and Remote Infrastructure Grants now open
    • Reminder: draft single Charter of Aged Care Rights consultation has begun
    • Mandatory publication of home care pricing information
    • Unmonitored medical alarm upgrade offer by NBN Co
    • Nurse Practitioners now able to diagnose for Aged Care Funding Instrument (ACFI) appraisals

    Issue #2018/15 – 31 August 2018 

    • Dementia Awareness Month – September 2018
    • My Health Record opt-out period extended
    • Quick Reference Guide: ACFI review and reconsideration process

    Issue #2018/14 – 17 August 2018 

    • Older People Speak Out Media Awards
    • ACFI appraisals and reappraisals

    Issue #2018/13 – 3 August 2018

    • 2018-19 Aged Care Approvals Round closes soon
    • My Health Record – take control of your health information
    • My Aged Care fridge magnets now available
    • Free health information and advice from healthdirect

    Issue #2018/12 – 20 July 2018

    • National Advance Care Directive Prevalence Study 2018
    • National palliative care projects
    • Reminder: please use ‘My Aged Care’ not ‘MAC’
    • Blindness and vision impairment
    • Transition to new Aged Care Quality Standards
    • Quality Indicator Program: end of quarter four 2017-18
    • NDIS Commission start dates and Code of Conduct
    • Updated consumer booklet – Steps to enter an aged care home

    Issue #2018/11 – 6 July 2018 

    • 2018-19 Aged Care Approvals Round now open
    • Participate in the National Guidelines for Spiritual Care in Aged Care Survey
    • Australian of the Year Awards 2019
    • New unspent funds in home care factsheet
    • Improving home care package pricing transparency and comparability
    • Participate in the 2018 Aged Care National Antimicrobial Prescribing Survey (acNAPS)
    • Remind residents to advise DHS/DVA of lump sum accommodation payments
    • Update to ACFI FAQs: the Seven Day Rule and CHC compression garments 

    Issue #2018/10 – 22 June 2018

    • 2018-19 ACAR – how to determine regional, rural or remote locations
    • New approved provider application forms from 1 July
    • New resources to support culturally inclusive aged care
    • Australian of the Year Awards 2019

    Issue #2018/9 – 8 June 2018

    • Regional, rural and remote priority for 2018-19 Aged Care Approvals Round
    • Update on the review of the NSAF
    • Final draft Aged Care Quality Standards now available
    • Social participation and quality of life tools

    Issue #2018/8 – 25 May 2018

    • Review of the ACSIHAG Program
    • Mandatory flu vaccination program – more information now available

    Issue #2018/7 – 27 April 2018 

    • New My Aged Care videos
    • Palliative care – new online resource

    Issue #2018/6 – 14 April 2018

    • My Aged Care website enhancements
    • Aged Care Workforce Strategy Taskforce employee survey closing soon
    • My Aged Care ‘how-to’ videos updated
    • Guidance for providers on My Aged Care complaints
    • Help older Australians get online – join Be Connected

    Issue #2018/5 – 29 March 2018

    • Federal Court ruling – ‘asset replacement charges’
    • ACFI appraisals – the seven day rule
    • Keep your staff details current in the Provider Portal
    • ACFA Respite Care consultation closing soon
    • Reminder: please use ‘My Aged Care’ not ‘MAC’

    Issue #2018/4 – 19 March 2018 

    • How the My Aged Care Provider and Assessor Helpline (1800 836 799) can help you
    • Webinar – updates on My Aged Care operations and draft Aged Care Quality Standards
    • Unannounced re-accreditation audits to start from 1 July 2018
    • New letter to prompt consumers to start home care package research

    Issue #2018/3 – 2 March 2018 

    • Reminder: Aged Care Workforce Strategy submissions closing 16 March and Hobart community consultations
    • Understanding Dementia – free online course
    • Free shingles vaccine for people 70-79 years
    • Reminder to sign up to the quality indicator program

    Issue #2018/2 – 16 February 2018

    • New provider video – support plan review requests
    • Register on nbn’s Medical Alarm Register

    Issue #2018/1 – 2 February 2018 

    • Webinar: updates on My Aged Care operations and Quality Reform - draft Aged Care Quality Standards - 14 February 2018
    • New My Aged Care support materials for providers and health professionals
    • Caring for Indigenous Australians in residential aged care: new video
    • Help consumers by using the correct accommodation costs terms in agreements
    • Residential Utilisation and Classification Study (RUCS) update

      Issue #2017/22 – 19 December 2017

      • Operational hours over the holiday period
      • Compulsory reporting of assaults and missing residents over the holiday period
      • Indicators of quality surveys closing soon
      • National Aged Care Quality Indicator Program: data submission closes 21 January

      Issue #2017/21 – 8 December 2017

      • New Aged Care Diversity Framework
      • Reminder: Specialist Dementia Care Units consultation
      • How to make My Aged Care complaints
      • My Aged Care: ‘how-to’ videos
      • Updated webpages: residential and home care fees
      • Compulsory reporting of assaults and missing residents over the holiday period
      • Residential Resource Utilisation and Classification Study now underway
      • New fact sheets: home care packages program

      Issue #2017/20 – 10 November 2017

      In this issue:

      • Enhancements to My Aged Care
      • Redesign of dementia consumer supports – public consultation closing soon
      • My Aged Care homepage redesign project
      • LGBTI resources for aged care providers, workers and consumers

      Issue #2017/19 – 13 October 2017

      In this issue:

      • Review of the National Screening and Assessment Form and upcoming survey
      • My Aged Care consumer resources
      • Quality Indicator Program: data submission closes 21 October

      Issue #2017/18 – 29 September 2017

      In this issue:

      • ACFI provider portal changes for residential care providers
      • Quality Indicator Program: end of quarter one 2017-2018
      • Home Care Packages Program Data Report
      • Additional level 3 and 4 home care packages
      • Wait times for home care packages
      • Combining or transferring home care services

      Issue #2017/17 – 15 September 2017

      In this issue:

      • Legislated Review of Aged Care 2017 – final report now available
      • Prudential Standards Review
      • Aged Care Sector Committee Communique 16 June 2017
      • ACFI provider portal changes for residential care providers
      • New fact sheet: support for home care provider applicants

      Issue #2017/16 – 1 September 2017

      In this issue:

      • Aged care quality regulatory processes review extended
      • Updated ‘costs’ information on My Aged Care
      • Information for younger people in aged care and the NDIS

      Issue #2017/15 – 18 August 2017

      In this issue:

      • DACS Research and Innovation funding round outcome 
      • Register for online dementia training
      • Webinar: new 'GEN Aged Care Data' website – 24 August
      • Reminder: ACFI portal changes for residential care providers

      Issue #2017/14 – 4 August 2017

      In this issue:

      • New Aboriginal and Torres Strait Islander resources on My Aged Care
      • University of Tasmania's free Understanding Dementia online course 
      • AAG webinar series schedule 
      • Reminder - ACFI Request for Reconsideration Template
      • Provision of continence aids in residential aged care facilities
      • New national compulsory reporting email address is now operational
      • Don't miss out - have your say on future care at home reform

      Issue #2017/13 – 21 July 2017

      In this issue:

      • Changes My Aged Care translated resources
      • ACFI provider portal changes for residential care providers
      • New national compulsory reporting email address
      • Reminder: Seeking your views - Future care at home reform

      Issue #2017/12 – 7 July 2017 

      In this issue:

      • Changes to representation in My Aged Care
      • Nominations for 2018 Australian of the Year Awards
      • Get involved in the review of aged care quality regulation
      • Remote and Aboriginal and Torres Strait Islander Aged Care Service Development Assistance Panel (SDAP)
      • Quality Indicator Program
      • Reminder: unannounced site visit levy consultation
      • Reminder: Brisbane, Townsville and Perth funding reform seminars

      Issue #2017/11 – 23 June 2017

      In this issue:

      • Alternative to AUSkey to access My Aged Care portals
      • My Aged Care provider factsheet - LGBTI inclusive services

      Issue #2017/10 – 9 June 2017

      In this issue:

      • New LGBTI resources for aged care providers, workers and consumers
      • Webinar: Accelerated Design – 21 June
      • Check for valid ACAT approval
      • Checking your claim form
      • Financial reporting requirements for residential and home care package providers
      • Reminder: participate in the Aged Care National Antimicrobial Prescribing Survey

      Issue #2017/9 – 29 May 2017 

      In this issue:

      • Important steps for accepting referrals and submitting entry information to support claims
      • Are you giving out the right financial hardship forms?
      • Reminder: residential aged care funding reform seminars
      • Nominations for the resource utilisation and classification study

      Issue #2017/8 – 12 May 2017

      In this issue:

      • Evaluation report: trials of innovative models connecting aged care and health care services
      • Webinar: Home care reforms and ongoing improvements – 15 May
      • New schedule for residential accreditation fees

      Issue #2017/7 – 28 April 2017 

      In this issue:

      • Assignment of home care packages and referrals to providers
      • Free flu vaccines available for people 65 years and over
      • LGBTI Ageing and Aged Care Resources
      • Consultation on the CALD and LGBTI Ageing and Aged Care Strategies – two weeks to go
      • Older People Speak Out Media Awards
      • 2017 Better Practice conferences
      • Participate in the Aged Care National Antimicrobial Prescribing Survey

      Issue #2017/6 – 13 April 2017 

      In this issue:

      • New report on aged care workforce
      • Police Certificate Guidelines updated
      • Revised guidelines for flu outbreaks in residential facilities
      • Applying for approval to provide aged care
      • Quality Indicator Program: only one week remains to submit your data
      • ACFI Question 12.12 – additional information

      Issue #2017/5 – 31 March 2017

      In this issue:

      • Community Visitors Scheme – LGBTI specific providers
      • Quality Indicators Program: submit your data correctly
      • ACFI: how to submit a request for reconsideration
      • Increasing Choice – release of home care packages

      Issue #2017/4 – 17 March 2017 

      In this issue:

      • Seeking your views – new quality standards and streamlined assessment
      • Aged Care Sector Committee: 17 February 2017 communiqué
      • Reminder: Commonwealth CoS Programme webinar – 20 March 2017
      • QI Program: a new quarter of data collection starts soon
      • Webinar: Increasing Choice in Home Care embedding support – 28 March 2017
      • CHSP Client Contribution Framework Survey
      • National review of wellness and reablement in home care

      Issue #2017/3 – 3 March 2017

      In this issue:

      • Sister Anne Gardiner AM named 2017 Senior Australian of the Year
      • Commonwealth CoS Programme webinar – 20 March
      • Increasing Choice in Home Care launch
      • QI Program: 12 months of data to support quality improvement

      Issue #2017/2 – 22 February 2017

      In this issue:

      • My Aged Care system outage to support the Increasing Choice in Home Care reforms
      • Calls to the Provider & Assessor Helpline on Monday 27 February
      • Call for submissions: Review of the Bond Guarantee Scheme
      • Peer Education Program: Your Wellbeing, Your Plan
      • Reminder: compulsory reporting of suspected or alleged assaults
      • ACFI appraisals: the seven day rule
      • ACFI 12.4: Complex Health Care Pain Management
      • Reminder: webinar – Data Exchange for CHSP providers – 23 February
      • Home Care Today webinar – 7 March

      Issue #2017/1 - 3 February 2017

      In this issue:

      • New My Aged Care brochure
      • Aged Care Sector Committee: 2 December 2016 communique
      • Severe Behaviour Response Teams evaluation
      • New palliative care online resource
      • Updated places management forms
      • QI Program: new information modules
      • Tubular elasticised support bandages in ACFI Question 12.12b
      • Increasing Choice in Home Care webinar – 8 February
      • Home Care Today webinar – 21 February
      • Portability in Home Care Packages conference – 30-31 March

      In this issue:

      •    Operational hours over the holiday period

      •    Compulsory reporting of assaults and missing residents over the holiday period

      •    Reminder: DACS funding round closes on 20 December

      •    Reminder: notification of changes to key personnel no longer required

      •    Remote and Aboriginal and Torres Strait Islander Aged Care Service Development Assistance Panel

      •    Increasing Choice in Home Care: operational readiness support

      •    Update on ACFI compliance changes to commence 1 January 2017

      •    ACFI question 12.4

      •    Reminder: use of a residential aged care bed to provide other services

      Issue #2016/23 - 2 December 2016

      In this issue:

      • DACS Research and Innovation Funding Round closes soon
      • Genders, Bodies and Relationship passport: a new way to communicate
      • New provider of dementia training for the aged care sector
      • New AHPRA staff management resources
      • Webinar: Increasing Choice in Home Care – 6 December
      • Reminder: Data Exchange reporting periods ends soon
      • QI Program: ensure your data is submitted correctly
      • New DHS form: viability expansion component and homeless supplement

      Issue #2016/22 – 18 November 2016 

      In this issue:

      • Reminder: call for submissions – Aged Care Legislated Review
      • Now open: DACS Research and Innovation Funding Round
      • Online soon: home care non-compliance information
      • Webinar: Increasing Choice in Home Care – 21 November
      • Update care recipient details: home care viability supplement
      • Letter to clients with a home care approval
      • New emergency evacuation resources

      Issue #2016/21 – 8 November 2016 

      In this issue:

      • Aged Care Payments webinar – 15 November
      • Dementia Support Australia is new national provider of the DBMAS
      • Free shingles vaccine for people aged 70–79
      • Increasing Choice in Home Care – new fact sheets
      • Home Care today webinar – 21 November
      • Find new ideas and resources on Home Care Today website
      • ACFI 11: how do you calculate medication administration time?

      Issue #2016/20 – 21 October 2016 

      In this issue:

      • David Tune appointed to lead the Aged Care Legislated Review
      • Short-Term Restorative Care Programme Manual now available
      • Aged Care Sector Committee: 23 September 2016 communique
      • Department sponsors 2016 Australian Association of Gerontology Conference
      • CHSP Growth Funding Round open until 29 November 2016
      • Increasing Choice webinar – 2 November: changing providers and unspent funds
      • Home Care today webinar – 24 October: costing and pricing packages
      • ACFI requirements: medical diagnosis

      Issue #2016/19 - 7 October 2016

      In this issue:

      • Opening of 2016-17 Aged Care Approvals Round
      • Adviser and administration panel replaced by new arrangements
      • Additional services fees in aged care homes: information now available
      • General Purpose Financial Report and Annual Prudential Compliance Statement due 31 October
      • National Aged Care Quality Indicator Program: submit your July-September data by 21 October 2016
      • New video program - ACFI: a guide for providers of aged care
      • Survey of Home Care Packages fees policy closing soon
      • Increasing Choice in Home Care: update on amendments to legislation

      Issue #2016/18 – 23 September 2016 

      In this issue:

      • We’re listening to your feedback on the National Aged Care Quality Indicator Program
      • Industry alert: risk associated with use of KA524 bed poles (or similar)
      • Increasing Choice in Home Care webinar – changes to approved home care provider requirements – 6 October 2016
      • Dementia and Cognition Supplement in Home Care – updated web content
      • Upcoming Home Care Today webinars
      • Reflecting on 2015 changes to aged care – stakeholder workshop

      Issue #2016/17 – 9 September 2016

      In this issue: 

      • Providers must complete the Workforce Census by 23 September
      • 2016 Report on Funding and Financing of the Aged Care Industry now available
      • Better practice resources now available in TRACS and EBPAC evaluation reports
      • Are you giving out the right financial hardship forms?
      • ACFI appraisals: the seven day rule
      • Increasing Choice in Home Care – national prioritisation webcast recording available
      • Home Care Today webinar – 19 September: strength-based approaches for community case managers/advisers

      Issue #2016/16 – 26 August 2016

      In this issue:

      • Single quality framework: simpler regulation will allow you to focus on customer service
      • Community Visitors Scheme: police checks for volunteer visitors
      • ACFI reviews: your questions answered
      • How to raise aged care claims and payments issues
      • COTA’s Peer Education program on Consumer Directed Care (CDC) – last chance to book

      Issue #2016/15 – 12 August 2016

      In this issue:

      • Information on pre-1 July 2014 fee arrangements for transferring care recipients
      • New approved provider application forms now available
      • Interpreting services available for providers
      • Free e-learning module: educating direct care workers in Consumer Directed Care
      • ACFI review records requirements
      • National Quality Indicator Program: release of 2015 pilot outcomes report

      In this issue:

      • How care recipients can opt-in to the post-1 July 2014 fee arrangements for home care packages and residential care
      • Webinar on how to complete the National Aged Care Workforce Census and Survey
      • Home Care:
        • Increasing choice in home care webinar, 11 August – national prioritisation process for 27 February 2017
      • Residential Care:
        • How and when to use the National Screening and Assessment Form to support ACFI claims
        • 2016 Survey of Aged Care Homes coming soon

      Issue #2016/13 – 15 July 2016

      In this issue:

      • Home Care Today webinar – 1 August: The changing landscape of Home Care Packages for case managers and consumers
      • ACFI claiming: can an ACFI reappraisal be submitted if there is no change to the original classification?
      • National Quality Indicator Program: March-June quarter data is due on 21 July 2016
      • Participate in the 2016 Aged Care National Antimicrobial Prescribing Survey (acNAPS)

      Issue #2016/12 – 1 July 2016

      In this issue:

      • Our website platform has changed – update saved links
      • Changes to aged care funding arrangements from 1 July 2016
      • Nominations for 2017 Australian of the Year Awards are now open
      • Home Care Today resources for boards of Home Care Package providers to prepare for February
      • Start collecting for the National Quality Indicator Program for residential care from July

      Issue #2016/11 – 17 June 2016

      In this issue:

      • Medicines and dementia – resources for people with dementia and their carers
      • My Aged Care registration – for providers who were successful in the 2015 Aged Care Approvals Round
      • Home Care Today webinar, 29 June – The changing landscape of Home Care Packages for case managers and consumers
      • ACFI claiming – what to consider in ACFI Question 12 Complex Health Care
      • Three steps to join the National Quality Indicator Program
      • New guidance material and updated aged care places management forms now available

      Issue #2016/10 – 3 June 2016

      In this issue:

      • Transfer of web content from dss.gov.au to the Department of Health website
      • ACFI claiming: assistance levels for activities of daily living questions explained
      • Preparing for an ACFI review
      • National Quality Indicator Program third quarter data collection starts soon
      • Increasing Choice in Home Care – consultation closes 9 June 2016
      • Guidance on direct to service referrals for Commonwealth Home Support Program providers

      Issue #2016/9 – 20 May 2016

      In this issue:

      • First quarter results available for the Quality Indicator Programme
      • Reminder: My Aged Care webinar – 23 May 2016
      • National Aged Care Workforce Census and Survey 2016 is coming
      • Increasing Choice in Home Care – opportunity to have your say

      Issue #2016/8 – 6 May 2016

      In this issue:

      • Free influenza vaccines available for people aged 65 years and over
      • Register for upcoming events for new and existing Home Care Package providers in Melbourne
      • ACFI record keeping requirements for Approved Providers
      • Quality indicators for residential care webinar recording now available
      • Participate in the Aged Care National Antimicrobial Prescribing Survey

      Issue #2016/7 – 22 April 2016

      In this issue:

      • DBMAS and dementia training competitive grants round now open
      • Help inform your stakeholders about aged care changes – new webpages with resources for you to share
      • Administration fees cannot be charged for residential care
      • New Palliative Approach Toolkit resources for residential aged care providers
      • Increasing Choice in Home Care – Stage 1 transition underway

      Issue #2016/6 – 8 April 2016

      In this issue:

      • What is good governance in aged care?
      • Results of the 2015 Aged Care Approvals Round (ACAR)
      • What can home care package funds be used for?
      • Upcoming events for new and existing Home Care Package providers in Melbourne
      • Help with understanding your home care subsidy payment statements
      • Proportionate risk-based approach to ACFI reviews

      Issue #2016/5 – 24 March 2016

      This issue of the newsletter covers the following topics:

      • Results of the current Aged Care Approvals Round (ACAR) now available
      • National Aged Care Workforce Census and Survey 2016
      • There's still time to join the QI Programme for residential care from April
      • ACFI record keeping requirements for Approved Providers
      • When do Approved Providers need to reclassify an ACFI appraisal?
      • Are your consumers eligible for the Dementia and Cognition Supplement in Home Care?
      • Will you be ready on 27 February 2017? Watch the Increasing Choice in Home Care legislative changes webinar
      • Home Care Today webinar for home care providers – introduction to niche marketing

      Issue #2016/4 – 11 March 2016

      This issue of the newsletter covers the following topics:

      • Keep notifying us with changes to key personnel
      • Register for Decision Assist webinars on end of life care
      • Increasing Consumer Choice in Home Care – legislation passed by Parliament
      • Changes to home care packages: implications for governance – webinar for senior executives and board members
      • Approval of home care places and package availability
      • Webinar available on how to participate in the Quality Indicator Programme
      • New electronic compulsory reporting forms

      Issue #2016/3 – 26 February 2016

      This issue of the newsletter covers the following topics:

      • Translated charters for residential and home care now available
      • Increasing Consumer Choice – Bill tabled in Parliament and invitation to webinar to explain the changes
      • CDC webinar for Aboriginal and Torres Strait Islander providers
      • Requirements for entering into accommodation agreements
      • Consultant advice in ACFI appraisals – provider responsibilities
      • New electronic compulsory reporting forms available

      Issue #2016/2 – 12 February 2016

      This issue of the newsletter covers the following topics:

      • ACAT transition underway from 1 February 2016
      • Updated DHS financial hardship assistance forms
      • New translated resource on the Complaints Commissioner website
      • Professor Gordian Fulde named 2016 Senior Australian of the Year
      • Requesting reconsideration of an ACFI decision
      • Introducing streamlined compulsory reporting forms
      • Home care packages – your legislated requirements
      • Leading innovation webinar for senior executives

      Issue #2016/1 – 29 January 2016

      This issue of the newsletter covers the following topics:

      • Aged Care Sector Committee – Aged Care Roadmap, reducing red tape and the Increasing Choice for Older Australians measure
      • Dogs4Dementia project – dogs helping people living with dementia
      • Did you miss the 1 January 2016 special edition newsletter?
      • Calculating daily accommodation payments in a leap year
      • Clarification of claiming ‘agitation’ in ACFI 8, ACFI 9 and ACFI 10
      • Introducing online compulsory reporting
      • Severe Behaviour Response Teams – helping residential services manage clients across Australia
      • Consumer directed care and the Home Care Common Standards forum

      1 January 2016 Special Edition – 22 December 2015

      This special edition covers the following topics:

      • Operational hours over the holiday period
      • End of year reminder from the Department of Human Services
      • Removal of the rental income exemption
      • Establishment of the Aged Care Complaints Commissioner
      • Compulsory reporting
      • Revised Maximum Permissible Interest Rate (MPIR) from 1 January 2016
      • Home Care Packages Operational Manual
      • Home Care Today provider training and resources
      • Registering new CHSP clients with My Aged Care

      2015

      Issue 31 – 11 December 2015

      This issue of the newsletter covers the following topics:

      • Subscribe to the new Aged Care Complaints Commissioner’s mailing list
      • Compulsory Reporting – new 1800 number
      • 2014–15 Report on the Operation of the Aged Care Act 1997
      • Risk of care recipients aspirating on dentures
      • Quality Indicators – resources available on the website
      • Accessing Aged Care Online Services for Home Care
      • Consumer Directed Care in home care – videos available now

      Issue 30 – 27 November 2015

      This issue of the newsletter covers the following topics:

      • Transitional arrangements for provisionally allocated places
      • Emergency management plans 2015–16
      • The Aged Care Complaints Commissioner starts 1 January 2016
      • Compulsory reporting of assaults and unexplained absences to stay with the Department of Health
      • Removal of the Rental Income Exemption from 1 January 2016
      • ACAT transition to My Aged Care from February 2016
      • Finalisation of transition to the new MailChimp messaging system
      • Requests and enquiries

      Issue 29 – 13 November 2015

      This issue of the newsletter covers the following topics:

      • Ageing and aged care now part of Department of Health
      • Severe Behaviour Response Teams roll out nationally
      • Dementia programme analysis released
      • Promoting My Aged Care as the entry point for aged care
      • CHSP transition – what to expect in coming months
      • National Aged Care Workforce Census and Survey coming soon
      • DSS Webinars – 2015 aged care changes
      • Check your subscription preferences for Advice to the Aged Care Industry messages

      Issue 28 – 23 October 2015

      This issue of the newsletter covers:

      • Calculating interest on refundable deposit balances
      • CHSP Client Contribution Framework and reporting requirements
      • Home Care 2014-15 reporting due 31 October 2015
      • Home Care Packages Programme Operational Manual available now
      • Evaluation reports released for Home Care Packages and CDC
      • Share your positive complaint handling experiences
      • How can referring to an aged care advocacy service help consumers
      • Requests and enquiries

      Issue 27 – 9 October 2015

      In this fortnight’s issue, read about:

      • Ageing and aged care is moving to Department of Health
      • Feedback sought on Home Care Discussion Paper – Reminder
      • Commonwealth Home Support Programme transition update
      • Sign up to the Home Care Today Newsletter
      • Changes to social leave from 17 September 2015
      • Update on the National Aged Care Quality Indicators Programme
      • General Purpose Financial Report and Annual Prudential Compliance Statement due 31 October
      • Update on ACFA’s Communication Forums
      • Decision Assist – phone line providing advice to aged care staff

      Issue 26 – 25 September 2015

      This week's issue discusses the following topics:

      • My Aged Care update
      • The National Framework for Action on Dementia 2015–2019
      • One-off Consumer Directed Care Transition Grant – reminder
      • ACFA’s call for submissions on the financial performance of rural and remote providers - reminder
      • CDC inclusions – care and services for Home Care Packages
      • Duty of care and CDC
      • Information session: Fostering social inclusion through CVS

      Issue 25 – 11 September 2015

      This week's issue discusses the following topics:

      • 2015 Aged Care Approvals Round
      • ACFA’s call for submissions on the financial performance of rural and remote providers
      • New Short-Term Restorative Care Programme
      • Increasing consumer choice and flexibility in home care from February 2017
      • 2015 Report on the Funding and Financing of the Aged Care Industry
      • Ex-Service Organisation visits to Residential Aged Care Facilities
      • Free My Aged Care resource materials available

      Issue 24 – 28 August 2015

      This week's issue discusses the following topics:

      • Changes to Provisionally Allocated Places;
      • 2015 Aged Care Approvals Round;
      • Level of services to be provided under a Home Care Package when the full fees are not received;
      • What is the Aged Care Sector Committee? and
      • Five steps to accessing a home care package publication available.

      Issue 23 – 14 August 2015

      This week's issue discusses the following topics:

      • Consolidation of the aged care standards;
      • Consultant advice in ACFI appraisals;
      • Home Care Packages scam warning;
      • CHSP Webinar;
      • MailChimp to replace system for Advice to Aged Care Industry;
      • Home care package one-off grant;
      • Extensions to the timeframe for entering into an accommodation agreement; and
      • Building Capacity for the Emerging Aged Care Needs of Culturally and Linguistically Diverse (CALD) Communities project.

      Issue 22 – 31 July 2015

      This week's issue discusses the following topics:

      • When does the minimum permissible asset level apply;
      • Decision Assist – training for residential aged care and home care staff;
      • Quality Indicators for Aged Care – Pilot in Residential Aged Care;
      • Updated Aged Care Complaints Scheme Guidelines; and
      • Legislative Changes from 1 July 2015.

      Issue 21 – 17 July 2015

      This week's issue discusses the following topics:

      Special Extended Edition - 1 July 2015

      This special extended edition provides information on:

      • Commonwealth Home Support Programme;
      • Consumer Directed care (CDC) in Home Care Packages;
      • My Aged Care Changes;
      • Cessation of Residential Care Subsidy for Pre-Entry Leave;
      • Short-Term Restorative Care Programme;
      • Compensation Payments in Home Care; and
      • 1 July Financial Changes.

      Issue 20 – 19 June 2015

      This week's issue discusses the following topics:

      • Cessation of Residential Care Subsidy for Pre-Entry Leave;
      • Further information on the Aged Care Fees Income Assessment (SA456) form;
      • Severe Behaviour Response Teams funding round;
      • CDC and Home Care Agreements;
      • Quality Indicators for Aged Care – Pilot in Residential Aged Care; and
      • Message to Home Care Providers from the Department of Human Services.

      Issue 19 – 5 June 2015 

      This week's issue discusses the following topics:

      • Means Testing and Letters from DHS 
      • Indexation of accommodation prices approved by the Aged Care Pricing Commissioner 
      • Webinars - 2015 Aged Care Changes; 
      • Transfer of accommodation prices approved by the Aged Care Pricing Commissioner; 
      • Closure of the consultation on the Charter of Care Recipients’ Rights and Responsibilities – Home Care; 
      • Home Care updates to the My Aged Care website; and 
      • Update on the change to email communications from DSS. 

      Issue 18 – 21 May 2015

      This Week’s issue discusses the following topics:

      • Transitional business advisory services–ending 30 June 2015;
      • Palliative Approach to Care Toolkit for Residential Aged Care;
      • Information about the aged care entry process;
      • Home care packages update; and
      • Change to email communications from DSS.

      Issue 17 – 8 May 2015

      This Week’s issue discusses the following topics:

      • Release of the Red Tape Reduction Action Plan;
      • Message from DHS: Quarterly Review and AdHoc Review processes;
      • Using the My Aged Care portals;
      • Commonwealth Home Support Programme update;
      • Impact of a new or revised means assessment on accommodation payment arrangements;
      • Checking your claim form; and
      • Advance payments for the months of June and July 2015.

      Issue 16 – 20 April 2015

      This Week’s issue discusses the following topics:

      • 2015 Aged Care Sector Briefings update;
      • How does Consumer Directed Care (CDC) benefit Home Care Providers;
      • Behavioural and Psychological Symptoms of Dementia Guide application for clinicians;
      • Revised Aged Care Management of Places Forms; and
      • Decision Assist: palliative care and advance planning for aged care.

      Issue 15 – 9 April 2015

      This week's issue discusses the following topics:

      • What to do to be ready for Consumer Directed Care;
      • Analysis of dementia programmes;
      • Updating published accommodation prices;
      • Quality Indicators for Aged Care – Pilot in Residential Aged Care;
      • My Aged Care update;
      • When a resident moves facilities: the accommodation payment; and
      • Obligations and responsibilities in relation to residents opting into the new fee arrangements.

      Issue 14 – 24 March 2015

      This week's issue discusses the following topics:

      • Consumer Directed Care: Home Care Today capacity building projects and change readiness workshop,
      • Clarification on income and assets assessments when a resident moves to a new aged care facility,
      • Commonwealth Respite and Carelink Centre website decommission,
      • Aged Care Sector Briefings update,
      • Opportunity to Participate - Pilot of Quality Indicators for Aged Care, and
      • March quarterly review for Residential Care and Home Care recipients.

      Issue 13 – 7 March 2015

      This week's issue discusses the following topics:

      • Sector briefings for the 2015 aged care changes;
      • The impact of Consumer Directed Care on an organisation;
      • Fourth and fifth Reports on the Impact of Financial Reforms on the Aged Care Sector;
      • Consultation opportunities for the Commonwealth Home Support Programme;
      • Pilot for the Voluntary National Aged Care Quality Indicators;
      • Working out the daily amount of accommodation contribution where a pre-entry means test assessment was undertaken; and
      • Financial hardship assistance for consumers in home care.

      Issue 12 – 20 February 2015

      This week's issue discusses the following topics:

      • Update on the My Aged Care provider portal;
      • Administrative Appeals Tribunal (AAT) decision regarding the Aged Care Funding Instrument (ACFI) and palliative care;
      • Information on calculating the Refundable Accommodation Contribution (RAC) payable;
      • Government response to the Dementia Forum Report; and
      • Aged care changes briefing sessions – information available on the Department’s website.

      Issue 11 – 6 February 2015

      This week’s issue discusses the following topics

      • Author Jackie French named 2015 Senior Australian of the Year.
      • The 2015 Aged Care Reform Roadshow – coming soon;
      • Consultation on the proposed changes to financial reporting;
      • Thank you from the Department of Human Services;
      • Tips for Combined Assets and Income Assessment;
      • Aged Care Online Claiming access for approved providers; and
      • Home Care fee arrangements for pre-1 July 2014 consumers.

      Issue 10 – 23 January 2015

      This week’s issue discusses the following topics

      • Thank you for making a difference - Online survey of Home Care Packages,
      • Transitional Business Advisory Services – ending 30 June 2015,
      • Information on deeming,
      • Final reminder about the cessation of the payroll tax supplement from 1 January 2015,
      • How to calculate a top-up Daily Accommodation Contribution,
      • Information on what is next for My Aged Care,
      • The Veterans’ Supplement in Residential Care and Home Care Packages, and
      • Homecaretoday Newsletter and webinar reminder.

      Issue 9 – 19 January 2015

      This week's issue discusses the following topics:

      • Reminder about updating published accommodation prices,
      • Revised Schedule of Fees and Charges,
      • Update on the Commonwealth Home Support Programme,
      • Cessation of payroll tax supplement from 1 January 2015,
      • Aged Care Financing Authority (ACFA) Monthly Monitoring Reports,
      • Completion of the Home Care Packages Programme 2013-14 Financial Report,
      • An update on Consumer Directed Care (CDC), and
      • Messages sent to the sector in December 2014.

      2014

      Issue 8 – 18 December 2014

      This week's issue discusses the following topics:

      • Operational Hours over the festive period for DSS and DHS,
      • Online survey of Home Care Packages,
      • Ceasing of payroll tax supplement from 1 January 2015,
      • A message from the Department of Human Services on means test assessments,
      • Accommodation payments for low means residents,
      • Home Care Packages Programme 2013-14 Financial Report,
      • Updated Aged Care Fees Income Assessment form (SA456), and the updated Combined Assets and Income Assessment form (SA457),
      • Transitional business advisory services – ending June 2015, and
      • Changes to Maximum Permissible Interest Rate from 1 January 2015.

      Issue 7 – 9 December 2014

      This week's issue discusses the following topics:

      • Release of 2014 ACAR Outcomes,
      • Resources available on the Home Care Today website to assist in getting ready for consumer directed care,
      • DHS monthly payment statements, regulatory actions and decisions approved providers may face as a result,
      • Checking of claim forms,
      • Administration fees in residential care (including residential respite care),
      • Advance payments for the months of December 2014 and January 2015, and
      • Service Provider Resolution.

      Issue 6 – 18 November 2014

      This week's issue discusses the following topics:

      • Are you ready for Consumer Directed Care, including a reminder of the webinar scheduled for Tuesday 18 November 2014,
      • Does a resident need to be left with a minimum amount of assets after paying their accommodation payment?,
      • Can a resident agree to an accommodation price that is greater than their net assets?,
      • Aged Care on the DSS website, and
      • Reminder of the reporting timeframes for the Annual Prudential Compliance Statement and General Purpose Financial Report.

      Issue 5 – 12 November 2014

      This week's issue discusses the following topics:

      • Update to FAQs, information on transitional business advisory services,
      • Release of the ACFA report on ‘Improving the Collection of Financial Data from Aged Care Providers,
      • The letter sent from ACFA regarding your participation in surveys,
      • Security of tenure, and
      • Advocacy referrals.

      Issue 4 – 5 November 2014

      This week's issue discusses the following topics:

      • Request for Tender for the My Aged Care Regional Assessment Service,
      • Offering residents choices in how they pay for their accommodation,
      • Certification of residential aged care services,
      • Update to the 20 September 2014 Indexation Round,
      • Aged Care Financing Authority monitoring reports,
      • New fact sheets available to support home care recipients,
      • Additional Guidance – Care and Services in Aged Care Homes, and
      • Emergency Risk Management Plans 2014-15.

      Issue 3 – 21 October 2014

      This week's issue discusses the following topics:

      • Basic fee in Home Care Packages,
      • New FAQs for accommodation contributions,
      • Service provider responsibilities regarding accommodation agreements,
      • Update to My Aged Care Service Finder,
      • General Purpose Financial Reporting, and

      Where to refer care recipients regarding their aged care income and asset assessment.

      Issue 2 – 17 October 2014

      This week's issue discusses the following topics:

      • New arrangements from high care/low care to ageing in place,
      • The impact of removing high care/low care on providing respite,
      • Release of the Guide to Aged Care Law,
      • Accommodation payment reforms: update on the delivery of transitional business advisory services, and
      • Carers Week - Sunday 12 October to Saturday 18 October.

      Issue 1 – 26 September 2014

      This week's issue discusses the following topics:

      • Completing an income or means assessment for aged care services,
      • Tips for completing the Aged Care Fees Income Assessment Form and the Combined Assets and Income Assessment,
      • Referrals for further information on accommodation options, fees and charges,
      • Information on the Fee Estimator on My Aged Care,
      • New DSS resources ‘Let’s talk about the changes to aged care’, and
      • Release of the Home Care Today website.