Page last updated: 25 October 2017

Review of National Aged Care Quality Regulatory Processes

The independent review of the Commonwealth’s aged care quality regulatory processes is complete and the final report is now available. It was conducted to examine whether current systems provide assurance that aged care recipients receive appropriate care and that failures of care are rapidly identified and addressed.

Quality indicators

Quality indicators measure aspects of service provision which contribute to the quality of care and services given by the provider, and consumers’ quality of life and experiences. 

Single quality framework

Information about the single quality framework that will include a single set of aged care standards, streamlined quality assessments across residential and community care and improved quality information to enable consumers to make choices about the care and services they need.

Standards and accreditation

Information on residential aged care standards, rights and responsibilities of residents, certification and sanctions.

Aged Care - Sanctions and Non-Compliance Notices

Information about regulatory action (Sanctions and Notices of Non-Compliance) taken by the department.

Aged care quality and compliance

The Department is responsible for ensuring the quality and accountability of Australian Government-subsidised aged care services.

Quality reporting

Quality reporting is the Australian Government’s process for encouraging home care providers to review, refine and continuously improve the quality of their service delivery.

Quality Framework for National Aboriginal and Torres Strait Islander Flexible Aged Care Program

This program aims to provide quality, flexible and culturally appropriate aged care to older Aboriginal and Torres Strait Islander people close to their home and community.

The South Australian Innovation Hub Trial

The Australian Government has launched a trial in South Australia which aims to cut unnecessary red tape for the aged care sector.