Quality indicators in residential aged care

Page last updated: 19 June 2019

The National Aged Care Quality Indicator Program provides an opportunity for Commonwealth subsidised residential aged care services to engage in continuous quality improvement. The program also provides greater information about the quality of aged care services. This information can be used by consumers, their familes and carers to help make decisions about their care.

All Commonwealth subsidised residential aged care services must collect and provide quality indicator data to the Department of Health against the following quality indicators:

  • Pressure injuries
  • Use of physical restraint
  • Unplanned weight loss.

These quality indicators measure important aspects of the quality of care that can affect a care recipient’s health and wellbeing. The information is gathered through routine care processes and submitted to the Department of Health.

The quality indicator data will be consolidated and published on the Australian Institute of Health and Welfare website. Publication of QI data will give consumers transparent, comparable information about quality in aged care to aid decision making.

Guidance for residential aged care facilities

Practical advice, resources, videos, guidelines and tools for aged care service providers participating in the program. Find out about accessing the QI application on the My Aged Care Provider Portal, collecting your data, and more.

Guidance for the National Aged Care Quality Indicator Program

More Information

About the National Aged Care Quality Indicator Program