People from diverse backgrounds
Aged Care Diversity Framework and action plans
Building capacity for the emerging aged care needs of CALD communities
Partners in Culturally Appropriate Care (PICAC)
LGBTI resources and sensitivity training
Regardless of background, life experience, culture, or sexuality, it’s important that aged care is appropriate, accessible, and sensitive to the diverse individual needs of older Australians. Some older Australians with diverse needs find it difficult to access aged care information and services that are sensitive to their backgrounds and circumstances. The Government is committed to ensuring people from diverse backgrounds can access aged care services that meet their needs.
The Hon Ken Wyatt AM MP, Minister for Senior Australians and Aged Care and Minister for Indigenous Health, established an Aged Care Sector Committee Diversity Sub-Group to advise the Government on the development of an Aged Care Diversity Framework and action plans.
The Aged Care Diversity Framework (the Framework) was launched on 6 December 2017.
The Framework is an overarching set of principles designed to ensure an accessible aged care system where people, regardless of their individual social, cultural, linguistic, religious, spiritual, psychological, medical and care needs are able to access respectful and inclusive aged care services. The Framework takes a human-rights based approach in line with the World Health Organization principles of:
Development of the Framework was informed through:
- a broad public consultation process
- direct engagement by Diversity Sub-Group members with their constituents and the provider peak bodies
- the reviews of the 2013-2017 Culturally and Linguistically Diverse (CALD) and Lesbian, Gay, Bisexual, Transgender and Intersex (LGBTI) aged care strategies.
Three action plans have been developed under the Framework to assist aged care service providers and government to address specific barriers and challenges faced by:
- Older Aboriginal and Torres Strait Islander peoples
- Older people from Culturally and Linguistically Diverse Backgrounds
- Older lesbian, gay, bisexual, trans and gender diverse, and intersex peoples
In addition there is a shared action plan and government action plan to support all diverse older people.
The action plans are informed by extensive public and aged care sector consultations.
An action plan for older people who are homeless, or at risk of homelessness, is currently being developed.
The Australian Government is committed to ensuring equitable access to high quality, culturally appropriate aged care for people from CALD backgrounds.
CALD communities with emerging aged care needs may require additional support to establish aged care services.
The department engaged Outcomes Plus Pty Ltd to consult with CALD communities and organisations to develop the following resources:
- An overview to improve aged care services for your community that provides guidance on:
- A guide to improve aged care services for your community that builds on the overview to help CALD communities to have greater access to home and residential aged care;
- a demographic data analysis that provides information on current CALD ageing populations and future trends.
The overview document and comprehensive guide have been translated into ten languages other than English: Arabic, Chinese (Simplified), Chinese (Traditional), German, Greek, Hindi, Italian, Spanish, Turkish and Vietnamese.
A PICAC organisation is funded in each state and territory to:
- support aged care providers to deliver culturally appropriate care to older people from CALD communities
- help older CALD people and their families make informed decisions about their aged care needs.
PICAC organisations conduct a range of activities including training, information sessions, workshops, and resource development.
The PICAC Program underwent an evaluation in 2018. The Evaluation Report is being used by Government to inform future policy.
Contact your state or territory PICAC organisation for further information.
Since the LGBTI Strategy, the Australian Government has funded a number of LGBTI projects and programs aimed to support aged care service providers on providing LGBTI inclusive services and inform people who identify as LGBTI on the inclusive aged care services available.
LGBTI Sensitivity Training
The National LGBTI Health Alliance has been engaged to deliver a national roll-out of sensitivity training for people who work in aged care.
The training will raise awareness across the aged care sector of LGBTI people and their ageing related issues, and provide the knowledge and skills basis for organisations and their staff to work to become more LGBTI inclusive.
A Care Leaver is a person who was in institutional care or another form of out-of-home care, including foster care, as a child or youth during the 20th century. Care Leavers is a term that includes:
- Forgotten Australians
- Former Child Migrants
- Stolen Generations.
The Caring for Forgotten Australians, Former Child Migrants and Stolen Generations Information Package was developed in consultation with the Improving Aged Care for Forgotten Australians, Former Child Migrants, and Stolen Generations Reference Group.
A new package of resources is available to help Care Leavers traumatised by their experiences in orphanages, children’s homes, foster care and other institutions in their transition to aged care services.
This new package will also help aged care providers to better understand the issues faced by these groups and develop an organisation’s cultural and aged care service capabilities.
The package includes:
- an information booklet
- a video
- a training facilitator guide
- a PowerPoint presentation