Home Care Package Providers Consultation

Page last updated: 22 April 2015

This information was uploaded on 22 April 2015

Dear Approved Provider

I am writing to invite you to provide feedback on the proposed changes to the User Rights Principles 2014 which will reflect the requirements of consumer directed care (CDC).

From July 2015, all home care packages (including those in operation prior to 1 July 2013) will be required to be delivered on a CDC basis.

The introduction of CDC will give older people greater control over their health and wellbeing by allowing them or their representative to make choices regarding their needs and goals, the types of care and services they receive, the location of where those services are delivered and by whom.

This consultation paper describes the extension of CDC to all home care providers and consumers, and also how the requirements of CDC will be made more transparent and streamlined, through changes to the Aged Care Principles that are made under the Aged Care Act 1997. Embedding the key elements of CDC within the Aged Care Principles creates greater visibility and certainty with respect to the rights and responsibilities of consumers and providers.

The Department would like your feedback on whether the proposed changes operate as intended and whether there are any gaps or areas which require further clarification in order to be readily understood by providers and consumers. 

The consultation paper, along with the Exposure draft, identifies the areas of change in the User Rights Principles 2014

You can view the consultation paper and provide direct feedback at https://engage.dss.gov.au   or by post to:

Director, Home Care Packages
Ageing and Aged Care Services Group
Department of Social Services
PO Box 7576
Canberra Business Centre  ACT  2610

Feedback is due by close of business on Wednesday 8 May 2015.

Yours sincerely

Authorised for electronic distribution

Shona McQueen

A/g Group Manager
Ageing and Aged Care Services Group
Department of Social Services