Guidelines for Aged Care Assessment Teams

Page last updated: 20 April 2018


Relevant policies for the Aged Care Assessment Program (ACAP) developed in consultation with the Commonwealth and State / Territory Governments.

Aged Care Assessment Manual April 2018

Guidance for Regional Assessment Services and Aged Care Assessment Teams in the assessment of older people’s support needs and eligibility for Commonwealth - subsidised aged care services under the Commonwealth Home Support Programme and/or types of care under the Aged Care Act 1997.

My Aged Care portal information and guidance for assessors

Support materials including guidance documents and quick reference guides for using the My Aged Care provider portal.

Arrangements to access aged care client record from DHS-Medicare's Aged Care Online Claiming

Increased security has been implemented to access the Aged Care Client Record (ACCR) as the personal information in the ACCR is classified as 'protected information' under the Aged Care Act 1997.

Aged Care Assessment Program National Training Strategy

The Aged Care Assessment Program (ACAP) National Training Strategy provides an overarching training strategy to promote best practice and national consistency for all ACAT members.

Giving reasons for decisions

Guidelines on statement of reasons, legal requirements and templates for writing decision letter.