Guidelines for Aged Care Assessment Teams

Page last updated: 14 March 2017


Relevant policies for the Aged Care Assessment Program (ACAP) developed in consultation with the Commonwealth and State / Territory Governments.

Aged Care Assessment Programme guidelines

The guidelines provide an operation guide for the Aged Care Assessment Programme and assessment by Aged Care Assessment Teams.

My Aged Care portal information and guidance for assessors

Support materials including guidance documents and quick reference guides for using the My Aged Care provider portal.

Arrangements to access aged care client record from DHS-Medicare's Aged Care Online Claiming

Increased security has been implemented to access the Aged Care Client Record (ACCR) as the personal information in the ACCR is classified as 'protected information' under the Aged Care Act 1997.

Aged Care Assessment Program National Training Strategy

The Aged Care Assessment Program (ACAP) National Training Strategy provides an overarching training strategy to promote best practice and national consistency for all ACAT members.

Giving reasons for decisions

Guidelines on statement of reasons, legal requirements and templates for writing decision letter.