Short-Term Restorative Care Programme

Page last updated: 16 April 2019

Wellness, reablement and restorative approaches are emerging as powerful ways to help older people improve their function, independence and quality of life. The Short-Term Restorative Care (STRC) Programme aims to reverse and/or slow ‘functional decline’ in older people and improve their wellbeing.

Programme objective

In the 2015-16 Budget, the Australian Government announced the expansion of flexible aged care initiatives. A new form of flexible care, the STRC Programme, was established to increase the care options available to older people, through a time-limited, goal-oriented, multi-disciplinary and coordinated package of services. Each care package is designed with and agreed to by the client, and may be delivered in a home setting, a residential setting, or a combination of both.

The new care type builds on the success of the existing Transition Care Programme, which assists older people to return home after a hospital stay. Unlike transition care, STRC is, however, available to people that have not had a hospital stay.

Your guide to short-term restorative care booklet

The ‘Your guide to short-term restorative care’ booklet has been designed for older Australians, their families and carers to guide them through the process of accessing short-term restorative care.

The content follows the client pathway from assessment through to ongoing management of short-term restorative care services. It may also be a useful resource for:

  • approved providers; and
  • new front line staff

View or download the booklet - Your guide to short-term restorative care

STRC Programme Manual

The STRC Programme Manual (the manual) is a resource for approved providers of STRC to assist their understanding of the policy context and operational requirements for delivery of STRC to clients in a home or residential care setting. The manual also outlines the responsibilities of approved providers under the Aged Care Act 1997, and its subordinate legislation which govern the operation of the programme.

Compliance with the STRC Programme Manual is mandatory for STRC providers, as it is a condition of allocation applying to all STRC places.

The STRC Programme Manual is available for download now.

STRC providers

On 31 January 2019, the Minister for Senior Australians and Aged Care and Minister for Indigenous Health, the Hon Ken Wyatt AM MP, announced the allocation of 775 new STRC places through the 2018-19 ACAR.

Details of all allocations can be found on the 2018-19 ACAR results page.

This builds on the success of the 475 STRC places allocated in the 2016-17 ACAR.

Organisations interested in applying for STRC places in a future ACAR should ensure that they are approved to provide flexible care. Apply to be an approved provider now.

Short-term restorative care - My Aged Care system and process overview

A series of My Aged Care system and process overviews have been developed to help improve access to information about My Aged Care.

The STRC provider wheel gives an overview of the key steps that providers should follow to assist them in performing their role successfully in My Aged Care. Where available, links to guidance information are included for each key task.  

Frequently Asked Questions

To further assist providers, consumers, and other stakeholders to understand the new programme, frequently asked questions and their corresponding answers have been collated and made available at the link below.

View or download the frequently asked questions.

Claim for payment forms

To request a claim for payment form, STRC providers may contact Department of Human Services on 1800 195 206 Monday to Friday, between 9.00 am and 5.00 pm (call charges may apply).

Claim forms need to be lodged by email to 


For enquiries and further information contact

More information