My Aged Care ACAT information pack

Page last updated: 20 June 2019

These Quick Reference Guides and Quick Tips will assist Aged Care Assessment Teams to perform functions using the assessor portal.

Further information

The Department has developed a range of additional materials to support you to use the assessor portal.

Contact

The My Aged Care service provider and assessor helpline (1800 836 799) can also help with enquiries relating to the My Aged Care system and provide technical support.

The helpline is available between 8am to 8pm Monday to Friday and 10am to 2pm Saturday, local time across Australia.

AttachmentSize
PDF icon Quick Reference Guide 1 - Registering and self referring clients (ACAT)614.42 KB
File Quick Reference Guide 1 - Registering and self referring clients (ACAT)1.06 MB
PDF icon Quick Reference Guide 2 - Registering Representatives and Adding Relationships (ACAT)840.13 KB
File Quick Reference Guide 2 - Registering Representatives and Adding Relationships (ACAT)1.37 MB
PDF icon Quick Reference Guide 3 - Managing referrals for assessment and support plan reviews (ACAT)2.58 MB
File Quick Reference Guide 3 - Managing referrals for assessment and support plan reviews (ACAT)4.04 MB
PDF icon Quick Reference Guide 4 - Navigating and updating the client record (ACAT)1.26 MB
File Quick Reference Guide 4 - Navigating and updating the client record (ACAT)2.16 MB
PDF icon Quick Reference Guide 5 - Keyboard Shortcuts (ACAT)272.43 KB
File Quick Reference Guide 5 - Keyboard Shortcuts (ACAT)1.07 MB
PDF icon Quick Reference Guide 6- Accessing and Completing an assessment (ACAT)2.1 MB
File Quick Reference Guide 6- Accessing and Completing an assessment (ACAT)3.5 MB
PDF icon Quick Reference Guide 7 - Completing a support plan and support plan review (ACAT)2.31 MB
File Quick Reference Guide 7 - Completing a support plan and support plan review (ACAT)3.14 MB
PDF icon Quick Reference Guide 8 - Referring for services (ACAT)2.27 MB
File Quick Reference Guide 8 - Referring for services (ACAT)3.93 MB
PDF icon Quick Reference Guide 9 - Tasks and notifications (ACAT)2.16 MB
File Quick Reference Guide 9 - Tasks and notifications (ACAT)1.35 MB
PDF icon Quick Reference Guide 10 - Delegate Processes (ACAT)3.33 MB
File Quick Reference Guide 10 - Delegate Processes (ACAT)4.11 MB
PDF icon Quick Tips 11 - Delegate Support Role (ACAT)954.88 KB
File Quick Tips 11 - Delegate Support Role (ACAT)1.37 MB
PDF icon Quick Reference Guide 12 - Nominating an ACAT Delegate (ACAT)1.17 MB
File Quick Reference Guide 12 - Nominating an ACAT Delegate (ACAT)1.41 MB
PDF icon • Quick Reference Guide 13 - Management of Home Care Packages (ACAT)1.54 MB
File • Quick Reference Guide 13 - Management of Home Care Packages (ACAT)1.4 MB
PDF icon Quick Reference Guide 14 – Short-Term Restorative Care (ACAT)668.07 KB
File Quick Reference Guide 14 – Short-Term Restorative Care (ACAT)707.91 KB