My Aged Care ACAT information pack

Page last updated: 19 October 2018

These Quick Reference Guides and Quick Tips will assist Aged Care Assessment Teams to perform functions using the assessor portal.

Further information

The Department has developed a range of additional materials to support you to use the assessor portal.

Contact

The My Aged Care service provider and assessor helpline (1800 836 799) can also help with enquiries relating to the My Aged Care system and provide technical support.

The helpline is available between 8am to 8pm Monday to Friday and 10am to 2pm Saturday, local time across Australia.

AttachmentSize
PDF icon Quick Reference Guide 1 - Registering and self referring clients (ACAT)651.6 KB
File Quick Reference Guide 1 - Registering and self referring clients (ACAT)923.15 KB
PDF icon Quick Reference Guide 2 - Registering Representatives and Adding Relationships510.53 KB
File Quick Reference Guide 2 - Registering Representatives and Adding Relationships1.06 MB
PDF icon Quick Reference Guide 3 - Managing referrals for assessment and support plan reviews (ACAT)2.38 MB
File Quick Reference Guide 3 - Managing referrals for assessment and support plan reviews (ACAT)3.54 MB
PDF icon Quick Reference Guide 4 - Navigating and updating the client record (ACAT)1.2 MB
File Quick Reference Guide 4 - Navigating and updating the client record (ACAT)1.75 MB
PDF icon Quick Reference Guide 5 - Keyboard Shortcuts272.43 KB
File Quick Reference Guide 5 - Keyboard Shortcuts1.07 MB
PDF icon Quick Reference Guide 6- Accessing and Completing an assessment (ACAT)2.43 MB
File Quick Reference Guide 6- Accessing and Completing an assessment (ACAT)3.37 MB
PDF icon Quick Reference Guide 7 - Completing a support plan (ACAT)2.49 MB
File Quick Reference Guide 7 - Completing a support plan (ACAT)3.04 MB
PDF icon Quick Reference Guide 8 - Referring for Services (ACAT)2.6 MB
File Quick Reference Guide 8 - Referring for Services (ACAT)3.12 MB
PDF icon Quick Reference Guide 9 - Tasks and notifications (ACAT)2.16 MB
File Quick Reference Guide 9 - Tasks and notifications (ACAT)1.35 MB
PDF icon Quick Reference Guide 10 - Delegate Processes3.33 MB
File Quick Reference Guide 10 - Delegate Processes4.11 MB
PDF icon Quick Tips 11 - Delegate Support Role954.88 KB
File Quick Tips 11 - Delegate Support Role1.37 MB
PDF icon Quick Reference Guide 12 - Nominating an ACAT Delegate1.17 MB
File Quick Reference Guide 12 - Nominating an ACAT Delegate1.41 MB
PDF icon Quick Reference Guide 13 – Management of Home Care Packages from 27 February 20171.43 MB
File Quick Reference Guide 13 – Management of Home Care Packages from 27 February 20171.45 MB
PDF icon Quick Reference Guide 14 – Short-Term Restorative Care (ACAT)668.07 KB
File Quick Reference Guide 14 – Short-Term Restorative Care (ACAT)707.91 KB