My Aged Care ACAT information pack

Page last updated: 16 August 2017

These Quick Reference Guides and Quick Tips will assist Aged Care Assessment Teams to perform functions using the assessor portal. The information is drawn from My Aged Care Assessor Portal User Guides: Parts One and Two.

Further support

The Department has developed a range of additional materials to support you to use the assessor portal. This information is available from the My Aged Care web page.

The My Aged Care service provider and assessor helpline (1800 836 799) can also assist with enquiries relating to the My Aged Care system and provide technical support. The helpline will be available between 8am to 8pm Monday to Friday and 10am to 2pm Saturday, local time across Australia.

AttachmentSize
PDF icon Quick Reference Guide 1 - Registering and self referring clients (ACAT)684.84 KB
File Quick Reference Guide 1 - Registering and self referring clients (ACAT)957.2 KB
PDF icon Quick Reference Guide 2 - Registering Representatives and Adding Relationships510.53 KB
File Quick Reference Guide 2 - Registering Representatives and Adding Relationships1.06 MB
PDF icon Quick Reference Guide 3 - Managing referrals for assessment and support plan reviews1.51 MB
File Quick Reference Guide 3 - Managing referrals for assessment and support plan reviews2.15 MB
PDF icon Quick Reference Guide 4 - Navigating and Updating the Client Record1.12 MB
File Quick Reference Guide 4 - Navigating and Updating the Client Record1.54 MB
PDF icon Quick Reference Guide 5 - Keyboard Shortcuts272.43 KB
File Quick Reference Guide 5 - Keyboard Shortcuts1.07 MB
PDF icon Quick Reference Guide 6 - Accessing and completing an assessment1.27 MB
File Quick Reference Guide 6 - Accessing and completing an assessment1.64 MB
PDF icon Quick Reference Guide 7 - Completing a support plan (ACAT)1.11 MB
File Quick Reference Guide 7 - Completing a support plan (ACAT)1.83 MB
PDF icon Quick Reference Guide 8 - Referring for Services (ACAT)1.36 MB
File Quick Reference Guide 8 - Referring for Services (ACAT)2.04 MB
PDF icon Quick Reference Guide 9 - Task and Notifications961.64 KB
File Quick Reference Guide 9 - Task and Notifications1.37 MB
PDF icon Quick Reference Guide 10 - Delegate processes3.08 MB
File Quick Reference Guide 10 - Delegate processes3.92 MB
PDF icon Quick Tips 11 - Delegate Support Role891.66 KB
File Quick Tips 11 - Delegate Support Role1.41 MB
PDF icon Quick Reference Guide 12 - Nominating an ACAT Delegate1.17 MB
File Quick Reference Guide 12 - Nominating an ACAT Delegate1.41 MB
PDF icon Quick Reference Guide 13 – Management of Home Care Packages from 27 February 20171009.32 KB
File Quick Reference Guide 13 – Management of Home Care Packages from 27 February 20171.36 MB
PDF icon Quick Reference Guide 14 – Short-Term Restorative Care (STRC)441.24 KB
File Quick Reference Guide 14 – Short-Term Restorative Care (STRC)807.68 KB