My Aged Care ACAT information pack
These Quick Reference Guides and Quick Tips will assist Aged Care Assessment Teams to perform functions using the assessor portal. The information is drawn from My Aged Care Assessor Portal User Guides: Parts One and Two.
The Department has developed a range of additional materials to support you to use the assessor portal. This information is available from the My Aged Care web page.
The My Aged Care service provider and assessor helpline (1800 836 799) can also assist with enquiries relating to the My Aged Care system and provide technical support. The helpline will be available between 8am to 8pm Monday to Friday and 10am to 2pm Saturday, local time across Australia.