Residential care

Page last updated: 02 January 2018

Residential aged care is delivered to older people in Australia by service providers who are approved under the Aged Care Act 1997. The department plays a vital role in developing policies, managing programmes and providing regulatory services to improve the quality of residential aged care in Australia.

Residential Care - My Aged Care system and process overview

A series of My Aged Care system and process overviews have been developed to help improve access to information about My Aged Care.

The Residential Care provider wheel gives an overview of the key steps that providers should follow to assist them in performing their role successfully in My Aged Care. Where available, links to guidance information are included for each key task.  

Changes to financial reporting requirements

The department is making changes to the financial reporting requirements for residential aged care providers for 2016-17 year-end reporting.

About residential care

A range of care options and accommodation are available for older people who are unable to continue living independently in their own homes.

Residential care fees, charges and payments

Residential care fees, charges and payments that residential care recipients can be asked to pay to their aged care provider.

Residential respite care

Residential care is provided on a permanent or respite basis. Residential respite provides short-term care on a planned or emergency basis in aged care homes to people who have been assessed and approved to receive it.

2016 Survey of Aged Care Homes

The Survey of Aged Care Homes seeks information on accommodation payments and building activity during the previous financial year for every operating residential aged care service.

Annual Prudential Compliance Statement (APCS)

Approved providers of residential aged care need to complete and submit an APCS each year to the department.

Residential care improvements

Changes to the aged care system aim to ensure the system remains sustainable and affordable, while offering choice and flexibility for consumers. Read more about these changes which started on 1 July 2013.

Residential care additional guidance

Guidance materials including information about means-tested care fees, and income and assets assessments.