Home Care Packages Program

Page last updated: 02 August 2019

The Home Care Packages Program provides older people who want to stay at home with access to a range of ongoing personal services, support services and clinical care that help them with their day-to-day activities. The program is part of the Australian Government’s continuum of care for older people in Australia, providing services between the Commonwealth Home Support Program and residential aged care.

About the Home Care Packages Program

Find out about the types of services that may be subsidised by the Australian Government through the Home Care Packages Program.

Home Care fees

The Government pays for the bulk of aged care in Australia by paying subsidies and supplements for care to providers. However, consumers may be asked to contribute towards the cost of their care if they can afford to do so.

On 1 July 2014, the way fees for Home Care Packages are calculated changed. 

Home care packages - reform

Read about changes to home care packages as part of the Australian Government’s broader aged care reform agenda, including Increasing Choice in Home Care, implemented on 27 February 2017.

Other requirements

Find out other requirements of the home care packages program, including the home care agreement, payment of fees, refund of fees, package budget and monthly statement and unspent funds.

Unspent funds in home care

Find out more information on how to manage the accumulation of unspent funds in home care packages.

Future care at home reform 

Outcomes from the public discussion paper consultation are now available.

Legislated rights and responsibilities of providers and consumers

Read more about the legislated responsibilities of providers and consumers which are contained in the Aged Care Act 1997.

Information resources – Home care package delivery

Find useful information and practical guidance for providers and consumers on the delivery and management of the Home Care Packages Program.

Interpreting support for service providers

All providers that deliver Home Care Package services are eligible to access Commonwealth Government-funded interpreting services from the Translating and Interpreting Service (TIS National).