Survey of Aged Care Homes

Page last updated: 13 September 2016

The 2016 Survey of Aged Care Homes is being conducted by the Department of Health, with responses due by 4 October 2016. This survey relates to accommodation payments and building activity.

Timing

The 2016 Survey of Aged Care Homes invitation letter was circulated to all approved providers in September 2016. If you do not receive a letter or email by COB Friday 20 September 2016 please contact EY Sweeney at free call 1800 310 855.

Responses are required by Tuesday 4 October 2016.

Purpose of the survey

The Survey of Aged Care Homes seeks information on accommodation payments and building activity during the previous financial year. Approved providers are required to complete the 2016 survey questionnaire for each service (distinct RACS ID number) that they owned on 30 June 2016.

The department gathers this information to prepare the annual Report on the Operation of the Aged Care Act 1997. The Minister is required by Section 63-2 of the Aged Care Act 1997 to include the information collected by the survey, and present this report to Parliament by 30 November each year. This information is only available to the department through the Survey of Aged Care Homes. 

Approved providers have a responsibility to give the Minister information about accommodation bonds and charges that the Minister needs to prepare the annual report on the operation of the Act. An approved provider must comply with this request within the period specified below. This is specified in Part 3 of the Accountability Principles 1998 made under subsection 96-1 of the Act. 

Survey topics

The Survey of Aged Care Homes gathers information on two topics that must be included in the report to Parliament:

  • the amounts of accommodation payments charged
  • the extent of building, upgrading and refurbishment by aged care services.

This information is only available to the department through the Survey of Aged Care Homes.

Completing the 2016 survey

Providers can choose one of three ways to enter their survey responses: was available online.

Online

The 2016 Survey of Aged Care Homes is available online.

Microsoft Excel electronic version

A Microsoft Excel version of the 2016 Survey of Aged Care Homes can be downloaded from Go.srnet.com.au/sach.

This option is most useful to providers that operate more than one home. The completed Excel version can be returned by email to agedcare@slmr.com.au.

Printed version

A hard copy of the survey questionnaire is available on request by emailing agedcare@slmr.com.au.

The completed hard copies can be returned to the reply paid address, fax number or email address listed on the survey. However, the department prefers online lodgment of the survey questionnaire.

How does the survey contractor get my details?

The department provides the survey contractor with the contact details of approved providers. The contact information is treated on a strictly confidential basis consistent with the use and protection of information under the Aged Care Act 1997. The provisions of the Privacy Act 1988 also apply.

Privacy safeguards

Information collected by the survey is confidential and protected by law. It will be used only for the Report on the Operation of the Aged Care Act 1997 and for program and policy development. No data will be publicly disclosed that identify individual services, providers or residents. Information from the survey will not be used for compliance purposes.

Previous survey results

Information obtained in the survey is included in the annual Report on the Operation of the Aged Care Act 1997.

Contacts

Any questions about the 2016 Survey of Aged Care Homes should be directed to EY Sweeney at free call 1800 310 855 or email agedcare@slmr.com.au.

More information