Current standards

Page last updated: 23 November 2018

The Australian Government's quality standards and accreditation framework provides assurance to care recipients of aged care services.

These standards continue to apply until 30 June 2019. Subject to parliamentary processes, these standards will be replaced by the new Aged Care Quality Standards from 1 July 2019 (as contained in the exposure draft of the Aged Care Legislation Amendment (Single Quality Framework) Principles 2018).

Accreditation Standards

The Accreditation Standards apply to residential aged care providers and short-term restorative care provided in a residential setting.

The Accreditation Standards are on the Australian Aged Care Quality Agency's website (Quality Agency).

Information for consumers on the Accreditation Standards can be found on My Aged Care.

There are four standards and 44 expected outcomes which must be complied with. These standards are:

  • Standard one: Management systems, staffing and organisational development
  • Standard two: Health and personal care
  • Standard three: Care recipient lifestyle
  • Standard four: Physical environment and safe systems

Standard one also has an ‘intention’ which indicates it acts as the umbrella for the other three standards.

Home Care Standards

The Home Care Standards apply to care provided in a person’s own home or the community, including short-term restorative care delivered in a home setting, and care delivered under the Commonwealth Home Support Programme.

The Home Care Standards are detailed in the Quality of Care Principles 2014 and on the Quality Agency's website. There are three standards and 18 expected outcomes. These standards are:

  • Standard one: Effective management
  • Standard two: Appropriate access and service delivery
  • Standard three: Service user rights and responsibilities

National Aboriginal and Torres Strait Islander Flexible Aged Care Program Standards

The National Aboriginal and Torres Strait Islander Flexible Aged Care Program (NATSIFACP) standards apply to care delivered under the National Aboriginal and Torres Strait Islander Flexible Aged Care Program. The NATSIFACP standards can be found in the Quality Review - National Aboriginal and Torres Strait Islander Flexible Aged Care Program.

There are two standards:

  • Standard one: Care delivery and information
  • Standard two: Management and accountability

Transition Care Standards

Transition Care provides time-limited, goal-oriented and therapy-focused packages of services to older people after a hospital stay to allow them to return home rather than prematurely enter residential care.

There are three standards:

  • Standard one: Optimising independence and wellbeing
  • Standard two: Multidisciplinary approach and therapy focused care
  • Standard three: Seamless care

More information is available in the Transition Care Programme Guidelines 2015