Independent reviewers for the Review of National Aged Care Quality Regulatory Processes

Page last updated: 02 June 2017

Ms Kate Carnell AO and Professor Ron Paterson ONZM are conducting the Review of National Aged Care Quality Regulatory Processes. Their skills and experience extend across public administration, health and regulatory standards. Ms Carnell’s and Prof Paterson’s appointment will bring rigour and independence to the review.

Kate Carnell AO

Kate Carnell commenced her role as Australian Small Business and Family Enterprise Ombudsman (ASBFEO) in March 2016.

Kate brings extensive experience and knowledge to the role of Ombudsman, having run her own small businesses for 15 years before becoming ACT Chief Minister in 1995 for a five year period. Prior to her appointment as the inaugural ASBFEO, Kate held the position of CEO of the Australian Chamber of Commerce and Industry, which represents more than 300,000 businesses across Australia. She has also served two years as CEO of beyondblue, four years as CEO of the Australian Food and Grocery Council, four years as CEO of the Australian General Practice Network (AGPN) and three years as CEO of the National Association of Forest Industries (NAFI).

Kate is a pharmacist by profession and was the inaugural chair of the ACT Branch of the Pharmacy Guild of Australia and the first female to become the National Vice-President of the Pharmacy Guild of Australia. Kate was appointed an Officer of the Order of Australia in 2006 for her services to the community through contributions to economic development and support for the business sector, knowledge industries, the medical sector and medical technology advances.


Professor Ron Paterson ONZM

Ron Paterson is Professor of Law at the University of Auckland and Distinguished Visiting Fellow at the Melbourne Law School. He was the New Zealand Health and Disability Commissioner 2000–10 and Parliamentary Ombudsman 2013–16. Ron is an international expert on complaints, healthcare quality and the regulation of health professions. He is co-editor of Health Law in New Zealand (2015) and author of The Good Doctor: What Patients Want (2012).

Ron was made an Officer of the New Zealand Order of Merit (ONZM) for services to health in 2011 and an honorary Fellow of the Royal Australasian College of Physicians in 2014. He has undertaken several major health reviews in Australia, including the Review of National Arrangements for Safety and Quality (2005), the Review of the Assessment of Overseas-Trained Surgeons (2005) and the Review of the Use of Chaperones to Protect Patients (2017).