Single set of aged care quality standards

Page last updated: 23 August 2017

The department is co-designing with the sector a draft single set of consumer-focused quality standards.

Key changes

The department is developing a single set of aged care standards to replace the: 

  • Accreditation Standards
  • Home Care Standards
  • National Aboriginal and Torres Strait Islander Flexible Aged Care Program Quality Framework Standards
  • Transition Care Standards.

The single set of standards will apply to all aged care services including residential care, home care and flexible care. There will be flexibility in the way the new standards are applied to different services.

The new standards will focus on quality outcomes for consumers rather than provider processes. This will make it easier for consumers, their families, carers and representatives to understand what they can expect from a service. It will also make regulation simpler for providers working across multiple aged care services, and encourage innovation, excellence and continuous improvement. 

The department is working closely with a Technical Advisory Group made up of consumer groups, service providers, academics and experts in the development of aged care or health standards. We have examined quality standards in related sectors including health and disability, and reviewed international and national literature on best practice in aged care and related sectors. 

Consultation has been conducted on the draft single set of standards. The standards are being refined based on feedback from consumers and the sector. Subject to government agreement and changes to aged care legislation, the new standards will take effect from 1 July 2018.

More information