Single set of quality standards – the Aged Care Quality Standards

Page last updated: 02 July 2019

Aged Care Quality Standards

From 1 July 2019, the new single set of standards, called the Aged Care Quality Standards, replaced:

  • Accreditation Standards
  • Home Care Standards
  • National Aboriginal and Torres Strait Islander Flexible Aged Care Program Quality Framework Standards
  • Transition Care Standards.

The Aged Care Quality Standards apply to all aged care services including residential care, home care, flexible care and services under the Commonwealth Home Support Programme. There is flexibility in the way the new Standards are applied to different services, as outlined in the Application of Aged Care Quality Standards by Service Type.

The Aged Care Quality Standards focus on quality outcomes for consumers. This makes it easier for consumers, their families, carers and representatives to understand what they can expect from a service. It also makes regulation simpler for providers working across multiple aged care services, and encourage innovation, excellence and continuous improvement.

Resources

Resources for providers and consumers are available from the Aged Care Quality and Safety Commission.

This includes Guidance and Resources on the Aged Care Quality Standards for Providers to assist aged care services to implement, and maintain compliance with the Aged Care Quality Standards.

Development of the Standards

The department worked closely with a Technical Advisory Group (TAG), made up of consumer groups, service providers, academics and experts in the development of aged care or health standards, in developing the new standards.

The Department conducted extensive public consultation on the draft Aged Care Quality Standards during March and April 2017. The outcomes of public consultation are summarised in the Report on the outcome of consultations on the Single Aged Care Quality Framework. The draft Aged Care Quality Standards were refined following TAG consideration of feedback from public consultations and key stakeholders and recommendations arising from the independent Review of National Aged Care Quality Regulatory Processes. The draft Standards were tested for assessability and piloted from February to May 2018. Further information is available on the Aged Care Quality and Safety Commission’s website.

The feedback obtained through all of these activities assisted the Department to finalise:

Further information is available on the Aged Care Quality and Safety Commission’s website.

More information