Aged Care Workforce Strategy Taskforce

Page last updated: 14 January 2019

Quality and safety

Quality and safety are central to the reforms outlined in the Aged Care Workforce Strategy. As the interface with consumers, the aged care workforce plays a vital role in ensuring quality of care and a positive consumer experience. The Australian government is undertaking significant reforms to improve the quality of aged care services. These reforms will be complemented by industry-led action on workforce reform to drive ongoing improvement in care quality. This fact sheet provides information on some current Government reforms relevant to the aged care workforce.

Aged Care is a growth industry. The Productivity Commission predicts that 3.5 million Australians will be accessing aged care services every year by 2050. With such rapid growth expected to occur in the sector, ensuring that older Australians receive quality, compassionate and respectful care requires the aged care industry to adopt modern practices to recruit a workforce with the right attitude and skills. The relevant source is   (Productivity Commission 2011, Caring for Older Australians: Overview, Report No.53, Final Inquiry Report, Canberra).

Aged Care Workforce Strategy Taskforce

An independent  Aged Care Workforce Strategy Taskforce was tasked with developing a strategy for growing and sustaining that workforce that provides aged care services and support for older people, to meet their care needs in a variety of settings across Australia. The work of the Taskforce was supported by a $1.92 million Australian Government funding commitment.

The Taskforce spent eight months gathering evidence which included a national community and sector engagement approach, across Australia. The general public, the workforce and aged care sector subject matter experts were invited to have their say in the future of Australia’s aged care workforce. 

On 29 June 2018, the Taskforce delivered A Matter of Care – Australia’s Aged Care Workforce Strategy to the Minister for Senior Australians and Aged Care, the Hon Ken Wyatt AM, MP.

On 13 September 2018, Minister Wyatt announced the release of the Aged Care Workforce Strategy.

The strategy is industry focused and identifies fourteen strategic actions to help the aged care industry to address the current and future workforce challenges. To read more about the fourteen strategic actions view the At a Glance document.

Download the Aged Care Taskforce Strategy report. 

Government provides funding for a range of programs to support workforce attraction, retention and training. A list of relevant programs with links to further information is available to aged care service providers on the Aged Care Workforce Strategy Resources page.

Collaboration with experts

The Taskforce engaged specialist expertise in collaborative development of industry vision, analysis of trends and scenario thinking, and workforce design. Reports from these experts informed the Taskforce. The views expressed in these various reports are those of the authors. To view the reports visit the Taskforce resources web page.

Other pages

About the Aged Care Workforce Strategy Taskforce

Aged Care Workforce Strategy Taskforce Consultation and engagement

Aged Care Workforce Strategy Taskforce resources