Aged Care Workforce Strategy Taskforce

Page last updated: 27 June 2018

The Aged Care Workforce Strategy Taskforce is focusing its efforts around five strategic imperatives. The Taskforce is committed to engagement and consultation processes to ensure all voices are heard and inform its considerations. 

Latest news

26 June 2018

The Australian Government response to the Senate Community Affairs References Committee report: Future of Australia’s Aged Care Workforce was tabled on 26 June 2018.

2 May 2018

On 2 May 2018, Minister Wyatt attended a Remote Accord meeting in Perth convened by the Taskforce – Supporting our Aged Care Workforce in Remote Locations

30 April 2018

The Taskforce held its second summit in Adelaide on 30 April 2018. Minister Wyatt delivered a video address about progress the government is making about reforms to the aged care sector. In his speech , the Taskforce Chair, Professor John Pollaers outlined the case for change and presented  the Taskforce’s 15 proposed strategic actions for the strategy. Summit delegates also heard five panel discussions about reframing care and attitudes to ageing; industry leadership; reframing qualifications; work placement; career pathways and accreditation; enhancement and future of work. The summit communique provides more details.

30 April 2018

National Seniors Australia released its report on the study of consumer experience in home care to inform the Taskforce.

12 April

The Chair, Professor John Pollaers, published an opinion editorial in The Australian Newspaper on 12 April 2018 – Aged care system needs code of practice to lift quality of life.

10 April

The Taskforce held its third meeting on 10 April 2018. The Taskforce considered feedback from the consultation process and how this input will shape the strategy.

6 April

On 6 April 2018, the Chair, Professor John Pollaers, discussed the work of the Taskforce at the Quality in Aged Care Conference.   

Taskforce Newsletter

Stay up to date with the latest news on the Aged Care Workforce Strategy by subscribing to our e-newsletter. Email to join our mailing list. View the March newsletter here.

Release of on-line Employee Survey

As part of its work, the Aged Care Workforce Strategy Taskforce is now inviting all in the aged care workforce to take up an opportunity to participate in an employee engagement and enablement survey. 

The survey is to open for three weeks from 26 March 2018 until midnight on 15 April 2018

The survey has been designed to work on mobile phones, other mobile devices, laptops and desktops.

It only takes 15 minutes to complete. 

The survey is being run by one of the Taskforce partners, Korn Ferry Hay Group. The results will inform and support the development of a workforce strategy, and provide benchmarks for organisational performance improvement in the future.  

Responses to the survey are completely confidential and anonymous, and responses cannot be traced back to the respondent. No personally identifiable information is requested. 

The Taskforce appreciates the time of everyone who participates in the survey. The results will make a difference to understanding the aged care sector and the current issues facing the workforce.  

Access the Annual Aged Care Survey 2018.

Aged Care Industry Reference Committee

On 14 March 2018,   the Minister for Aged Care, the Hon Ken Wyatt AM MP, and the Assistant Minister for Vocational Education and Skills, the Hon Karen Andrews MP,  jointly announced the establishment of an Aged Care Industry Reference Committee (IRC). The IRC will review and develop the national competency standards for vocational training and implement reforms resulting from the Aged Care Workforce Strategy.

The aged care industry, including consumer advocates, peak industry bodies and employer and employee representatives, are invited to comment on the proposed structure and membership of the new Aged Care IRC. For more information, visit the AISC website or download the IRC aged care factsheet.

Second Summit

The second working Summit was held in Adelaide on 30 April 2018. Places were limited and were by invitation only. More information is available from the consultation and engagement relationship overview web page.

Community Consultations 

The Taskforce has convened a series of community consultations to supplement the call for public submissions and other engagement and consultation to date seeking the views of providers, consumers and their families, workers, volunteers, informal carers and others with an interest in the aged care workforce. To date community consultations have been held in Perth, Brisbane ,Melbourne and Hobart.


A series of day long workshops have been held in Ballarat, Launceston, Brisbane, Adelaide, Melbourne, Sydney, Alice Springs, Port Macquarie and Perth. The workshops, facilitated by cultural anthropologist Simon Hammond, have focused on why growing and sustaining the workforce needed to meet the care needs of older people across Australia is so vital to the nation. 

13 February

The Taskforce held its second meeting on 13 February 2018. The Taskforce considered a range of issues of relevance to building the workforce strategy, grouped under the five imperatives being used to focus its efforts in shaping a workforce strategy. 

8 February 2018

The first phase of public consultation is now open. The Taskforce is seeking your ideas and suggestions on key considerations for each strategic imperative to inform development of the strategy. To make a submission, please go to the Consultation Hub. If you have any questions about the submission process, please contact the Aged Care Workforce Strategy Taskforce secretariat at: or call on 1800 020 103 (freecall).   

The submissions process will be complemented by community consultations.

4 December 2017

The Taskforce held a working summit on 4 December 2017. In his opening speech, the Taskforce Chair, Professor John Pollaers outlined how the Taskforce will be focusing its efforts around five strategic imperatives to reframe thinking when it comes to aged care, ageing and workforce issues.

1 December 2017

The Chair of the Taskforce briefed the Aged Care Sector Committee on the approach to the Taskforce’s work.

30 November 2017

The Taskforce held its first meeting on 30 November 2017

The Taskforce’s role is to provide guidance on strategic direction, steer the process of developing a strategy and sponsor robust consultation and engagement.

1 November 2017

The Minister for Aged Care, the Hon Ken Wyatt AM MP, announces the Terms of Reference and membership of the Taskforce.

The Minister had announced the appointment of Professor John Pollaers as the independent chair of the taskforce on 14 September 2017.

Aged Care Workforce Strategy Taskforce

The purpose of the taskforce  is to develop a strategy for growing and sustaining the workforce providing aged care services and support for older people, to meet their care needs in a variety of settings across Australia.

The work of the taskforce is to be completed by 30 June 2018, and is supported by a $2 million Australian Government funding commitment.

Meet the Taskforce Members

The Taskforce membership provides a blend of thought leaders who offer experience and knowledge drawn from inside and outside the aged care sector.

Consultation and Engagement

The work of the taskforce provides an opportunity for the broad range of interests in the workforce to be heard, and to participate  in shaping the strategy.


The taskforce can be contacted at

Other pages

Aged Care Workforce Strategy Taskforce Consultation and engagement

Aged Care Workforce Strategy Taskforce membership

Aged Care Workforce Strategy Taskforce Meetings