What has been achieved so far
Page last updated: 17 November 2017
The following improvements have been implemented to Australia’s aged care system:
- Streamlined access to entry-level support services for older people and their carers through the Commonwealth Home Support Programme (CHSP)and the establishment of the Regional Assessment Service.
- More choice for older people to stay independent and in their own home through consumer directed home care packages to meet their needs.
- People have greater choice and flexibility for how they pay for accommodation and services, with 28 days to decide how they would like to pay.
- Transparent accommodation prices and services, with all residential aged care providers required to publish the maximum amount they charge for accommodation and extra services.
- A means test in residential care to help determine a person’s fair contribution, if any, to their care and accommodation. Income test arrangements apply to home care.
- Capping arrangements help make the system more affordable overall for individuals.
- National Aged Care Reform Roadshow visited each state and territory in May and June 2014, and again in March and April 2015, to talk about the changes.
- A range of other activities has been conducted to provide further information to the sector, including presentations and fact sheets.
- Removal of the distinction between high and low care in residential care.
- Expansion of the National Aboriginal and Torres Strait Islander Flexible Care Program.
- Expansion of the National Care Advocacy Program.
- Expansion of the Community Visitors Scheme.
- Expansion of the National Respite for Carers Program and streamlined access through the CHSP.
- Expansion of the Assistance with Care and Housing for the Aged Program and streamlined access through the CHSP.
- Dementia and Veterans’ supplements – the Dementia and Veterans' Supplements Eligibility Guidelines are now available.
- Introduction of the Homelessness supplement.
- Introduction and expansion of the My Aged Care website and contact centre, with increased functionality including central client records and portals for service providers, assessors and clients.
- Establishment and expansion of the Australian Aged Care Quality Agency.
- The Aged Care Pricing Commissioner was established.
- Strengthened powers of the Aged Care Complaints Commissioner.
- The Aged Care Act 1997 and the Aged Care (Transitional Provisions) Act 1997 and supporting subordinate legislation came into effect on 1 July 2014.
- Subscribe to our Information for Aged Care Providers Newsletter
- Fact sheets
- Changes to fees and charges from 1 July 2014
- Residential care fees, charges and payments
- Home care fees
- Changes to care of residential care recipients from 1 July 2014