Aged Care Education and Training Incentive (ACETI) Program - Guidelines

Page last updated: 15 March 2017

The Aged Care Education and Training Incentive (ACETI) Program is ceasing.  Applications for commencement payments have now closed. Students currently on the Program will receive completion payments if they meet current requirements and complete their studies and submit a completion application form by 30 June 2020.

These Guidelines contain information  for students currently on the Program and who are eligible to receive completion payments.

  1. When can I apply for the completion payment?
  2. How do I demonstrate that I have completed the course?
  3. How long do I have to apply for the completion payment?
  4. How much will I receive for the Completion Payment?
  5. Are payments taxable?
  6. Do I have to work in an eligible aged care service while undertaking my training in order to receive the completion payment?
  7. What is direct care?
  8. How do I confirm that I provide direct care?
  9. How will my employment in the aged care sector be confirmed?
  10. How do I demonstrate that I have completed the course?
  11. What if I cannot get my employer or registered training organisation to sign an application form?
  12. What if I finish a different course to the course I commenced, or with a different training organisation?
  13. Will I ever have to return the incentive payment to the Commonwealth?
  14. Are decisions reviewable?
  15. How can I verify my identity?
  16. What are certified documents?

1. When can I apply for the completion payment?

Important:

The ACETI Program is ceasing, completion applications must be submitted to Department of Human Services on or before 30 June 2020.

To be eligible to receive a completion payment, completion applications must be submitted to the Department of Human Services on or before 30 June 2020.

For applicants undertaking eligible:

  • Vocational Education and Training courses – application forms can be submitted after you receive your completion certificate.
  • Enrolled Nurse Training courses– application forms can be submitted after you receive your registration with the Nursing and Midwifery Board of Australia.
  • Registered Nurse Training courses – application forms can be submitted after you receive your registration with the Nursing and Midwifery Board of Australia.

2. How do I demonstrate that I have completed the course?

When applying for the completion payment you must attach a certified copy of your certificate of completion to your application. For enrolled nursing studies and registered nursing studies, you must also attach a certified copy of your registration with the Nursing and Midwifery Board of Australia.

The Nursing and Midwifery Board of Australia may be asked to confirm details of applicants receiving the Enrolled Nurse and Registered Nurse course completion payment.

3. How long do I have to apply for the completion payment?

Completion Payment

Applications for the completion payment must be submitted to the Department of Human Services:

  • within six (6) months of:
    • For Vocational Education and Training courses – successful completion of the training course.
    • For Enrolled Nurse Training courses – registration with the Nursing and Midwifery Board of Australia.
    • For Registered Nurse Training courses – registration with the Nursing and Midwifery Board of Australia; and
    • on or before 30 June 2020.

Note: Payments depend on the availability of funds. The Department and/or its agent may at its discretion, defer or not make a payment once funding has been exhausted.

4. How much will I receive for the Completion Payment?

Applicants who are currently on the ACETI Program and meet all the eligibility requirements will receive the following payment on completion of their course:

  • Vocational Education and Training courses will receive:
    • $500 on successful completion of the course.
  • Enrolled Nurse Training courses will receive:
    • $1,500 on successful completion of the course and registration with the Nursing and Midwifery Board of Australia as an Enrolled Nurse.
  • Registered Nurse Training courses will receive:
    • $3,000 on successful completion of the course and registration with the Nursing and Midwifery Board of Australia as a Registered Nurse.

5. Are payments taxable?

The department is not able to offer tax or financial advice. You should refer to Class Ruling CR 2011/69 for more information and seek your own tax advice on the application of this ruling to your own specific circumstances.

6. Do I have to work in an eligible aged care service while undertaking my training in order to receive the completion payment?

Yes. You must be employed on a full time, part time or on a casual basis in and by an eligible aged care service providing some direct care during the term of your study in order to be eligible to receive the completion payment.

7. What is direct care?

Direct care is where you provide one or more of the following as part of your work duties:

  • personal care to aged care recipients including assistance with showering, dressing, mobilising and eating; and/or
  • assistance with self-medication; and/or
  • participation in the implementation of individual care plans; and/or
  • assistance to devise care plans; and/or
  • the delivery of care services as directed by an Enrolled or Registered Nurse; and/or
  • recreational and diversional activities.

8. How do I confirm that I provide direct care?

You must complete the question in the application form which specifies:

Do you provide some 'direct care' in your current role: Yes / No

Your employer must also sign the application form to confirm that you, the applicant, provide direct care.

Department of Human Services may contact your employer to confirm these details.

9. How will my employment in the aged care sector be confirmed?

You must complete and sign the applicant declaration in the application form to confirm your employment in an eligible aged care service. Your employer must also sign the application form.

Department of Human Services or the Department of Health may contact your employer/registered training organisation to confirm the details entered in the application form.

10. How do I demonstrate that I have completed the course?

When applying for the completion payment you must attach a certified copy of your certificate of completion to your application. For enrolled nursing studies and registered nursing studies, you must also attach a certified copy of your registration with the Nursing and Midwifery Board of Australia.

The Nursing and Midwifery Board of Australia may be asked to confirm details of applicants receiving the Enrolled Nurse and Registered Nurse course completion payment.

11. What if I cannot get my employer or registered training organisation to sign an application form?

You should make every attempt to seek an authorised person from your workplace and/or registered training organisation to sign the application form where required. In some special circumstances this will not be possible (for example, distance education courses).

You can still lodge the form if your employer and/or registered training organisation is unable to sign/complete the form.

In this instance Department of Human Services will contact your employer and may contact the registered training organisation to confirm the details specified in your application form.

This will delay processing of the application.

12. What if I finish a different course to the course I commenced, or with a different training organisation?

As long as you commenced an eligible training course between 1 July 2015 and 31 March 2016 and received a commencement payment for this course then you are eligible to receive a completion payment for a different course (subject to the other eligibility requirements).

For example:

  • You are still eligible to receive a completion payment if you commenced Certificate III in Aged Care and completed Certificate III in Home and Community Care.
  • You are still eligible to receive a completion payment if you commenced an eligible training course with a different registered training organisation to the one where the course was completed.

As long as both courses are an eligible training course then you can apply for a completion payment providing you can complete the course and submit a completion application form on or before 30 June 2020.

The completion payment can only be made where a commencement payment has been made, but not necessarily for the same course, or at the same training organisation.

13. Will I ever have to return the incentive payment to the Commonwealth?

Funding will be recoverable from you in all instances of demonstrated and proven fraud. Funding will also be recoverable from you in all instances where the Commonwealth has paid a person outside the scope of the guidelines (i.e. made a mistake and paid the incorrect amount and/or the incorrect person and/or made a payment for an ineligible training course).

In some instances the Commonwealth acknowledges that after receiving a commencement payment, an applicant may have a legitimate reason to either withdrawn from a course, or to leave the employment of the aged care sector. In this case, the incentive payment will not be recovered by the Commonwealth.

14. Are decisions reviewable?

Yes. Applicants who are deemed to be ineligible for an incentive payment under the ACETI Program will be advised in writing of this outcome by Department of Human Services.

If you consider that this decision was made in error and/or inconsistent with these guidelines, applicants should write to Department of Human Services at GPO Box 9923 Perth WA 6001 seeking a review of the decision.

15. How can I verify my identity?

If you do not provide your Medicare card number on the application forms, you must provide certified copies of evidence of identity.

A combination of the following groups of documents is considered to be appropriate to validate an individual’s identity. You must provide one certified copy of a document from the primary group and certified copies of a combination to make up the remaining points from the secondary group. At least one document must contain your current residential address. Please include a change of name or marriage certificate if there is a difference in name in these documents. The total number of points must be at least 100:

Primary group (only ONE must be used):

Document Points
Birth Certificate 70
Citizenship Certificate 70
Current Passport 70
Expired passport (not cancelled and not expired for longer than 2 years from date of application) 70
Other documentation of identity having the same characteristics as a passport 70

Second group (Combination required to make up the remaining 30 points must be provided):

Document Points
Current Australian driver’s licence 40
Identification Card issued to a Commonwealth or State/Territory Government employee, contractor or other personnel 40
Lands Titles Office records 35
A rating authority (lands rates document) 35
Reference to the latest telephone directory published by Telstra, and the telephone contact with the signatory of the person named on this number 25>
Credit card tax invoice (two or more credit card tax invoices from the same financial institution will only be counted as one) 25
Council rates notice 25
Record of a public utility (eg. utilities accounts – telephone, gas, electricity, ISP provider) 25
Record held under law (other than a law relating to Land Titles) 25

16. What are certified documents?

A certified document is one that has been sworn to be a true and correct copy of an original document. You will need to attach certified copies of your original documents to your application. When certifying a document make sure the following words are used:

"This is a true copy of the original document, sighted by me [name], [signature], [date], [qualification to certify documents]"

Copies of original documents must be certified under the Statutory Declarations Act 1959 by a person from the below designated list of occupations:

(1) a person who is currently licensed or registered under a law to practice in one of the following occupations:

  • Chiropractor
  • Dentist
  • Legal practitioner
  • Medical practitioner
  • Nurse
  • Optometrist
  • Patent attorney
  • Pharmacist
  • Physiotherapist
  • Psychologist
  • Trade marks attorney
  • Veterinary surgeon

(2) a person who is enrolled on the roll of the Supreme Court of a State or Territory, or the High Court of Australia, as a legal practitioner (however described), or
(3) a person who is in the following list:

  • Agent of the Australian Postal Corporation who is in charge of an office supplying postal services to the public
  • Australian Consular Officer or Australian Diplomatic Officer (within the meaning of the Consular Fees Act 1955)
  • Bailiff
  • Bank officer with 5 or more continuous years of service
  • Building society officer with 5 or more years of continuous service
  • Chief executive officer of a Commonwealth court
  • Clerk of a court
  • Commissioner for Affidavits
  • Commissioner for Declarations
  • Credit union officer with 5 or more years of continuous service
  • Employee of the Australian Trade Commission who is:
    1. in a country or place outside Australia; and
    2. authorised under paragraph 3(d) of the Consular Fees Act 1955; and
    3. exercising his or her function in that place
  • Employee of the Commonwealth who is:
    1. in a country or place outside Australia; and
    2. authorised under paragraph 3(c) of the Consular Fees Act 1955; and
    3. exercising his or her function in that place
  • Fellow of the National Tax Accountants’ Association
  • Finance company officer with 5 or more years of continuous service
  • Holder of a statutory office not specified in another item in this list
  • Judge of a court
  • Justice of the Peace
  • Magistrate
  • Marriage celebrant registered under Subdivision C of Division 1 of Part IV of the Marriage Act 1961
  • Master of a court
  • Member of Chartered Secretaries Australia
  • Member of Engineers Australia, other than at the grade of student
  • Member of the Association of Taxation and Management Accountants
  • Member of the Australasian Institute of Mining and Metallurgy
  • Member of the Australian Defence Force who is:
    1. an officer; or
    2. a non-commissioned officer within the meaning of the Defence Force Discipline Act 1982 with 5 or more years of continuous service; or
    3. a warrant officer within the meaning of that Act
  • Member of the Institute of Chartered Accountants in Australia, the Australian Society of Certified Practising Accountants or the National Institute of Accountants
  • Member of:
    1. the Parliament of the Commonwealth; or
    2. the Parliament of a State; or
    3. a Territory legislature; or
    4. a local government authority of a State or Territory
  • Minister of religion registered under Subdivision A of Division 1 of Part IV of the Marriage Act 1961
  • Notary public
  • Permanent employee of the Australian Postal Corporation with 5 or more years of continuous service who is employed in an office supplying postal services to the public
  • Permanent employee of:
    1. the Commonwealth or a Commonwealth authority; or
    2. a State or Territory or a State or Territory authority; or
    3. a local government authority; with 5 or more years of continuous service who is not specified in another item in this list
  • Person before whom a statutory declaration may be made under the law of the State or Territory in which the declaration is made
  • Police officer
  • Registrar, or Deputy Registrar, of a court
  • Senior Executive Service employee of:
    1. the Commonwealth or a Commonwealth authority; or
    2. a State or Territory or a State or Territory authority
  • Sheriff
  • Sheriff’s officer
  • Teacher employed on a full-time basis at a school or tertiary education institution