Creating Better Health Care Connections

Page last updated: 16 April 2018

The Better Health Care Connections (BHCC) measure sought to strengthen links between the health and aged care systems by:

  • enhancing multidisciplinary care
  • improving access to health care for aged care recipients.

BHCC was designed to:

  • improve access to complex health care services, including palliative and psycho-geriatric care for aged care recipients
  • increase access to preventative and restorative health care, helping aged care recipients to stay out of hospital and stay well in their usual place of residence whether it is in the community or in an aged care home.

Two programs funded under this measure were:

  • Models for Short Term, More Intensive Health Care for Aged Care Recipients
  • Aged Care Multidisciplinary Care Coordination and Advisory Services.

Models for Short Term, More Intensive Health Care for Aged Care Recipients

The Models for Short Term, More Intensive Health Care for Aged Care Recipients Program (the Program) provided seed funding to aged care providers to develop innovative models of health care services for aged care recipients. The Program aimed to:

  • develop better connections between existing health and aged care services
  • improve access to primary, acute, subacute and allied health care for aged care recipients.

Evaluation Report

The Evaluation of the Better Health Care Connections: Models for Short Term, More Intensive Health Care for Aged Care Recipients Program.

Aged Care Multidisciplinary Care Coordination and Advisory Services

The Aged Care Multidisciplinary Care Coordination and Advisory Services Program (the BHCC Program) aims to improve access to primary and complex healthcare for older Australians who would benefit from coordinated care provided by multidisciplinary teams of health professionals.

Two key elements of the BHCC Program were:

  1. a trial of an Aged Care Multidisciplinary Care Coordination and Advisory Service with the support of dedicated Aged Care Coordinator(s) (ACC)
  2. a pilot of General Practitioner (GP) consultations delivered by video conferencing to aged care recipients in participating aged care homes. The ACCs also helped to pilot the GP video-consultations.

The BHCC Program supported the establishment of multidisciplinary models of care in nine sites across Australia.

The BHCC Program was initially funded through the Medicare Locals (ML) Network with eight of the nine sites being established by MLs and the ninth by an aged care service provider, Feros Care Ltd. In mid-2015, Primary Health Networks (PHNs) replaced Medicare Locals in eight sites with Feros Care remaining a participant in the BHCC Program. Participating PHNs are listed below.

  • Hunter, New England, Central Coast
  • South Australia Rural Health Network Limited.
  • South Eastern Melbourne Primary Health Network
  • Melbourne Primary Care Network Limited
  • North Queensland Primary Health Care Network
  • WA Primary Health Alliance Limited
  • Primary Care Gold Coast Limited
  • Western Health Alliance

BHCC Program activities concluded on 30 June 2017

Evaluation Report

Evaluation of the Better Health Care Connections: Aged Care Multidisciplinary Care Coordination and Advisory Service Program.