Workers caring for people from non-English speaking (culturally and linguistically diverse) backgrounds

Page last updated: 10 October 2014

This page provides information on the support available to the aged care workforce in caring for older Australians from non-English speaking (culturally and linguistically diverse) backgrounds.

The number of older Australians from non-English speaking (culturally and linguistically diverse) backgrounds is expected to increase by over 40 per cent between 2011 and 2026 in line with the overall increase in the older population.

Older people from culturally and linguistically diverse backgrounds share with other Australians the range of needs that arise from the ageing process. However, they also experience special needs. Under the Aged Care Act 1997, older people from non-English speaking (culturally and linguistically diverse) backgrounds are identified as a special needs group.

Support is available for the aged care workforce in building the capacity for aged care providers to deliver culturally appropriate care. Support is available through:

Aged Care Workforce Vocational Education and Training — Aged Care Workforce Fund

The Aged Care Workforce Vocational Education and Training programme provides training in certificate-level qualifications  and additional short course training to eligible aged care workers across Australia including in rural and remote areas.

Funding under the programme includes provision for additional support to students with language, literacy and numeracy needs.